ISBN 10: 0071369988 / ISBN 13: 9780071369985
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Riassunto: Is it cost-effective to add staff in a given area? Does a training program have a positive impacton costs and sales? In this era of increasing cost and budget justification, HR managers are under increasing pressure to measure performance, defend their budgets against outsourcing, and even to justify their own existence. This text provides a quantifiable method for accurately measuring the productivity of all major personnel functions. This allows the HR manager to communicate with senior management in the quantitative business language senior management understands. It also helps HR Managers make tough decisions ranging from how many additional staff people to hire, and how much to spend on a training program.

From the Back Cover:

Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges­­among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization.

This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. How to Measure Human Resources Management is nothing short of a must-have for HR managers­­a tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand.

Thoroughly revised, this practical guide offers new chapters that show how to measure:

  • Intellectual capital
  • The effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc.
  • HR call centers and service centers

Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisions­­from how much HR staff is needed to how much to spend on HR services­­with hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can:

  • Evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system
  • Collect data on costs, time, and the quantity and quality of work

The book includes another new chapter on employee communications­­which is at the heart of leading the new employee­­as well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium.

Direct, easy-to-follow, and remarkably insightful, How to Measure Human Resources Management is a resource no HR manager can afford to be without.

Protect your HR department and prove its value with a measurement system that works

Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge.

How to Measure Human Resources Management is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and service­­confirming your role in giving your company a competitive edge. This completely updated Third Edition of a classic HR text provides a wealth of new information, including:

  • Measuring intellectual capital and Web-based HR systems
  • Connecting compensation to revenues and expenses
  • Keeping management satisfied with the hiring process
  • Assessing the value of outsourcing and call centers
  • Measuring the effect of leadership and management development
  • Understanding the costs of and reasons for absenteeism and turnover

Use How to Measure Human Resources Management to show top management in quantitative terms how the HR function contributes to your company's bottom line.

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Jac Fitz-Enz
Editore: McGraw-Hill Education (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
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Descrizione libro McGraw-Hill Education, 2002. Hardcover. Condizione libro: Good. How to Measure Human Resource Management (General Finance & Investing) This book is in good or better condition. It has no tears to the pages and no pages will be missing from the book. The spine of the book is still in great condition and the front cover is generally unmarked. It has signs of previous use but overall is in really nice, tight condition. Shipping is normally same day from our UK warehouse. We offer a money back guarantee if you are not satisfied. Codice libro della libreria 9053-9780071369985

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Descrizione libro McGraw-Hill, 2002. Condizione libro: Very Good. 3rd Edition. Great condition for a used book! Minimal wear. Codice libro della libreria GRP9814372

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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: GOOD. Gently used may contain ex-library markings, possibly has some light highlighting, textual notations, and or underlining. Text is still easily readable. Codice libro della libreria 2769322969

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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: GOOD. Good clean copy with no missing pages might be an ex library copy; Possibly may have minor marginal notes and or highlighting. Codice libro della libreria 2769322954

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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: GOOD. book was well loved but cared for. Possible ex-library copy with all the usual markings and stickers. Some light textual notes, highlighting and underling. Codice libro della libreria 2769344508

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Descrizione libro Condizione libro: Good. This item is in good condition. All pages and covers are readable. There are no stains or tears. Dust jacket is present if applicable. May contain small amounts of writing and/or highlighting. Spine and cover may show signs of wear. May not contain supplementary items such as CD's or DVD's. We ship within 1 business day. Codice libro della libreria 34FD1G000FSH

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Descrizione libro Condizione libro: Good. This item is in good condition. All pages and covers are readable. There are no stains or tears. Dust jacket is present if applicable. May contain small amounts of writing and/or highlighting. Spine and cover may show signs of wear. May not contain supplementary items such as CD's or DVD's. We ship within 1 business day. Codice libro della libreria 34FD1G000FSH_ns

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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: Fair. Dust Cover Missing. Codice libro della libreria G0071369988I5N01

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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: Very Good. Ex-Library Book - will contain Library Markings. Very good condition book with only light signs of previous use. Codice libro della libreria G0071369988I4N10

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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: Very Good. This book shows minor wear and is in very good condition. Codice libro della libreria G0071369988I4N00

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