Articoli correlati a Managing Customer Value: Creating Quality and Service...
Sinossi
Argues that companies that offer what their customers consider superior quality products and services will be most successful, and provides advice on reaching that end
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L'autore
Bradley T. Gale is president of Market Driven Quality Inc. He served as Overseer for the Malcolm Baldrige National Quality Award during its first three years of existence, and currently is on the Steering Committee for the Conference Board's Total Quality Management Center. Gale is coauthor with Robert D. Buzzell of The PIMS Principles (Free Press, 1987), which has been translated into four languages.
Product Description
Book by Gale Bradley
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- EditoreFree Pr
- Data di pubblicazione1994
- ISBN 10 0029110459
- ISBN 13 9780029110454
- RilegaturaCopertina rigida
- LinguaInglese
- Numero di pagine424
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Managing Customer Value: Creating Quality and Service That Customers Can See
Da: medimops, Berlin, Germania
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Condizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Codice articolo M00029110459-G
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Managing Customer Value: Creating Quality and Service That Customers Can See
Editore:
Macmillan Publishers New Zealand, 1994
ISBN 10: 0029110459
ISBN 13: 9780029110454
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Da: Goldstone Books, Llandybie, Regno Unito
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Hardcover. Condizione: Very Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied. Codice articolo mon0003997181
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Managing Customer Value : Creating Quality and Service That Customers Can See
Da: Better World Books Ltd, Dunfermline, Regno Unito
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Condizione: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo 45931614-6
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Managing Customer Value: Creating Quality and Service That Customers Can See
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
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Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR001560860
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Managing Customer Value: Creating Quality and Service That Customers Can See
Da: Anybook.com, Lincoln, Regno Unito
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Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9780029110454. Codice articolo 9807652
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Foto dell'editore
Managing Customer Value: Creating Quality and Service That Customers Can See
Editore:
Macmillan Publishers New Zealand 01/10/1994, 1994
ISBN 10: 0029110459
ISBN 13: 9780029110454
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Rilegato
Da: Bahamut Media, Reading, Regno Unito
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Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Codice articolo 6545-9780029110454
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Foto dell'editore
Managing Customer Value: Creating Quality and Service That Customers Can See
Editore:
Macmillan Publishers New Zealand 01/10/1994, 1994
ISBN 10: 0029110459
ISBN 13: 9780029110454
Antico o usato
Rilegato
Da: AwesomeBooks, Wallingford, Regno Unito
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Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9780029110454
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Managing Customer Value: Creating Quality and Service That Customers Can See
Da: NEPO UG, Rüsselsheim am Main, Germania
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Gebundene Ausgabe. Condizione: Gut. 424 Seiten ex Library Book / aus einer wissenschafltichen Bibliothek / Sprache: Englisch Gewicht in Gramm: 969. Codice articolo 225509
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Managing Customer Value: Creating Quality and Service That Customers Can See
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Hardcover. Condizione: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.8. Codice articolo G0029110459I4N01
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Managing Customer Value: Creating Quality and Service That Customers Can See
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.8. Codice articolo G0029110459I2N00
Quantità: 1 disponibili