Articoli correlati a Service Breakthroughs: Changing the Rules of the Game
Sinossi
Discusses the ways in which companies in the service sector differ from the competitors in customer relations, providing their services, management, and personnel
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Informazioni sull'autore
James L. Heskett teaches at the Harvard Business School.
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Service Breakthroughs: Changing the Rules of the Game
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. This book presents case studies of companies involved in the service business and shows how breakthrough managers have developed a strategic service vision, built loyalty, and positioned their service more successfully than their competitors. Codice articolo 00083924818
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Service Breakthroughs: Changing the Rules of the Game
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Fair. This book presents case studies of companies involved in the service business and shows how breakthrough managers have developed a strategic service vision, built loyalty, and positioned their service more successfully than their competitors. Codice articolo CIN0029146755A
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Service Breakthroughs: Changing the Rules of the Game
Da: Greenworld Books, Arlington, TX, U.S.A.
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Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Codice articolo GWV.0029146755.VG
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Service Breakthroughs: Changing the Rules of the Game
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Valutazione del venditore 4 su 5 stelle
Hardcover. Condizione: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Codice articolo mon0001432028
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Service Breakthroughs: Changing the Rules of the Game
Editore:
The Free Press, Old Tappan, New Jersey, U.S.A., 1990
ISBN 10: 0029146755
ISBN 13: 9780029146750
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Da: Books to Die For, The Woodlands, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. VG/VG. 12th printing. 306 pp. DJ lightly rubbed with shallow edge curling, creasing. Spine cocked, tight. Interior bright, clean. No marks. Good reading/reference copy. Codice articolo 0400
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Service Breakthroughs : Changing the Rules of the Game
Editore:
Free Press, 1990
ISBN 10: 0029146755
ISBN 13: 9780029146750
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Prima edizione
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1st. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 2180110-75
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Foto dell'editore
Service Breakthroughs : Changing the Rules of the Game
Editore:
Free Press, 1990
ISBN 10: 0029146755
ISBN 13: 9780029146750
Antico o usato
Rilegato
Prima edizione
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. 1st. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 2180109-6
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EUR 6,73
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Quantità: 1 disponibili
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Service Breakthroughs: Changing the Rules of the Game
Da: World of Books Inc, Montgomery, IL, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: Good. This book presents case studies of companies involved in the service business and shows how breakthrough managers have developed a strategic service vision, built loyalty, and positioned their service more successfully than their competitors. Codice articolo CIN0029146755G
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EUR 6,85
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Quantità: 4 disponibili
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Service Breakthroughs: Changing the Rules of the Game
Da: World of Books Inc, Montgomery, IL, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: Fair. This book presents case studies of companies involved in the service business and shows how breakthrough managers have developed a strategic service vision, built loyalty, and positioned their service more successfully than their competitors. Codice articolo CIN0029146755A
Compra usato
EUR 6,85
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Quantità: 1 disponibili
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Service Breakthroughs: Changing the Rules of the Game
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. Service Breakthroughs: Changing the Rules of the Game This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9780029146750
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Quantità: 2 disponibili