Total Quality Control, 4th Ed.: Achieving Productivity, Market Penetration, and Advantage in the Global Economy - Rilegato

Feigenbaum, Armand V.

Rilegato

ISBN 10: 0070220034 ISBN 13: 9780070220034

Casa editrice: McGraw-Hill Professional, 2015

Riassunto

Total Quality Control integrates an organization's quality development with existing business practices to produce quantifiable customer satisfaction. The heavily-revised Fourth Edition introduces new TQM methodologies and shows how to achieve productivity, market penetration, and thrive in a global economy.

* New emphasis on managing, operating, and integrating the key areas of a company's quality value chain
* Six Sigma and its role in Total Quality Management
* Ensuring customer satisfaction and retention

Su questo libro

Informazioni sull?autore

Dr. Feigenbaum is the originator of Total Quality Control, the approach to quality and profitability that has profoundly influenced management strategy in the competition for world markets in the U.S., Europe, Japan and throughout the industrialized world.

Dettagli dell?edizione

• Editore: McGraw-Hill Professional
• Data di pubblicazione: 2015
• Lingua: Inglese
• ISBN 10: 0070220034
• ISBN 13: 9780070220034
• Rilegatura: Copertina rigida
• Numero edizione: 4
• Numero di pagine: 896
• Contatto del produttore: non disponibile
• Persona responsabile: Ufficio Anagrafiche Messaggerie; 0039 0245774342; ufficio.anagrafiche@meli.it; ; Via Verdi, 8.; Assago Milano; 20090; Italia