Sinossi
The do-it-yourself benchmarking tool kit. H. James Harrington, International Quality Advisor for Ernst & Young, knows what it takes to execute a successful benchmarking program--and shows you how in The Complete Benchmarking Implementation Guide. This authoritative how-to packs all the forms, procedures, advice, and action plans you need to benchmark any type of product, equipment, manufacturing process, or business. Harrington walks you through the 5 phases and 20 activities of an effective program, delivering expert guidance every step of the way. You'll quickly develop a top-notch benchmarking team--determine what measures to benchmark--collect and analyze data--conduct research--gain management support and approval--initiate continuous improvement techniques--implement changes and measure impact--and much more.
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Edizione Internazionale
The Complete Benchmarking Implementation Guide: Total
Edizione InternazionaleDa: Basi6 International, Irving, TX, U.S.A.
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Condizione: Brand New. New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition.Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Codice articolo ABEOCT25-148510
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