This book gives owners and senior managers of small and medium-sized companies a blueprint for introducing and managing a lasting total quality management (TQM) programme in their day-to-day business operations. Based on the author's experience in training nearly 250,000 people in 1000 companies, this guide shows what TQM really means in a smaller company and exactly how it should operate. The book's centrepiece, a step-by-step, three-phase action plan, makes total quality management a working reality in less than a year. Here, finally, are the real-world TQM "how to's" for recapturing customer loyalty, advancing market share, and dramatically boosting profits.
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Book by Tunks Roger
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Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 39856076-75
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Da: AwesomeBooks, Wallingford, Regno Unito
Hardcover. Condizione: Very Good. Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9780070654761
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Da: BookDepart, Shepherdstown, WV, U.S.A.
Hardcover. Condizione: New. Hardback remainder, new. Codice articolo 26184
Quantità: 1 disponibili
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Condizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Codice articolo rev2531145002
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Da: Virtuous Volumes et al., Wilson, WI, U.S.A.
Hard Cover. Condizione: Very Good+ to Near Fine. Condizione sovraccoperta: Fine. 5th Printing. Hard Cover. Very Good+ to Near Fine/Fine. 5th Printing. 8vo - over 7¾" - 9¾" tall. ISBN:0-07-065476-X. Three page corners were dog eared, it appears there is one sentence highlighted in green on page 35. Gray cloth with red lettering on spine. 292 pages. Codice articolo 008637
Quantità: 1 disponibili
Da: Bahamut Media, Reading, Regno Unito
Hardcover. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Codice articolo 6545-9780070654761
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