This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Steven Shepard (Williston, VT) is a professional writer and educator specializing in international telecommunications. Formerly with Hill Associates, he is the author of SONET/SDH DEMYSTIFIED, TELECOM CRASH COURSE and OPTICAL NETWORKING CRASH COURSE. He lives and works in Williston, Vermont.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Paperback. Condizione: Very Good. Telecommunications Convergence: How to Profit from the Convergence of Technologies, Services and Companies (Telecom Portable Consultant) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780071387859
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