Open-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It - Brossura

Gee, Jeff

 
9780071484725: Open-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It

Sinossi

Build stronger relationships with customers through the OPEN Questioning technique

By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.

This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.

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Informazioni sugli autori

Jeff Gee is a popular motivational speaker and trainer with over 20 years' experience.

Val Gee is an instructional designer, an ordained priest, and a regular contributor to Training magazine.

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