The Power of Real-Time Social Media Marketing: How to Attract and Retain Customers and Grow the Bottom Line in the Globally Connected World

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9780071752633: The Power of Real-Time Social Media Marketing: How to Attract and Retain Customers and Grow the Bottom Line in the Globally Connected World

Today's Hottest Trends for On-the-Spot Marketing!

"A must read for media and marketers.”
—Alan Cohen, CEO, OMD USA

"What do fish tacos, data storage, and disaster relief all have in common? Each has harnessed the power of marketing that amplifies via the real-time social web. These and many other case studies are part of this engaging new book that details strategies for marketers to understand, evolve, and profit in the social age."
—John Gerzema, Chief Insights Officer, Young & Rubicam, and coauthor of Spend Shift

"Understanding what's possible and how to use social media will be essential for every marketer; this book will hold your hand in this brave new world."
—John Miller, CMO, NBC Universal TV Group

"Like it or not, social media is here to stay. It needs to be understood, managed, and harnessed. This book tells you how. Read it!"
—Zhihang Chi, Ph.D., Vice President and General Manager, North America, Air China Limited

"Beverly Macy is a true innovator and thought leader in the field of social media marketing."
—Cathy Sandeen, Ph.D., MBA, Dean, UCLA Extension, University of California Los Angeles

About the Book

In an era when information travels at phenomenal speed along the “real-time Web,” a brand can explode into popular culture overnight--and die just as quickly. As a marketer, how can you stay ahead of the curve? How do you control the chaos? Two words: Social Media.

With The Power of Real-Time Social Media Marketing, you'll learn how to take advantage of today's "fluid" business environment and develop innovative ways to meet market demands. And here's the best part: all your tools--Facebook, Twitter, YouTube, and other sites--are free!

Leading figures in the exciting new world of sophisticated social media marketing, Beverly Macy and Teri Thompson explain how you can use this global, real-time platform to change how consumers interact with your brand. They then present detailed case studies illustrating how top organizations and emerging brand giants have proven the remarkable effectiveness of social media marketing. Find out how:

  • The American Red Cross turned a single "tweet" into $33 million worth of donations to earthquake victims in Haiti
  • Orange County Transportation Authority engaged citizens to participate in transportation planning and use
  • DIRE CTV boosted customer loyalty and trust by finding and solving complaints in real time
  • EMC transformed business processes by leveraging workforce social media proficiency and "open" behavior models

Marketers no longer have the luxury of time to develop, test, and measure a brand. Use the lessons in The Power of Real-Time Social Media Marketing to launch your brand in a fixed amount of time, accurately measure the impact of your activities, and instantly adjust to any unforeseen events.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

L'autore:

Beverly Macy is CEO and cofounder of Gravity Summit and managing partner of Y&M Partners. She teaches executive marketing courses for the UCLA Business and Management Extension Program. Macy lives in Beverly Hills, California.

Teri Thompson is a creative director at Gravity Summit and the president of Rocky Peak Enterprises, LLC. She served as media director for U2 singer Bono's (RED) campaign with Fortune 500 partners and held marketing and production positions at ABC, CBS, and NBC. Thompson lives in Simi Valley, California.

Contenuti:

1.Real-Time: The Now Lens
2. How We Communicate Has Changed Forever
3.The Power of Conversation and Engagement
4.Real-Time Marketing Strategies
5.Real-Time Marketing Case Studies: Peer- to-Peer Learning
6.Analytics & Metrics
7.There’s an App for That and Why It Matters to Your Brand
8.Resources

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

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Macy, Beverly; Thompson, Teri
Editore: McGraw-Hill Education
ISBN 10: 0071752633 ISBN 13: 9780071752633
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Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: New. 0071752633 May have light shelf wear, unread, new. Please view our store policies for all shipping and condition grades, thank you. Codice libro della libreria SKU096169

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Descrizione libro McGraw-Hill Education - Europe, United States, 2011. Hardback. Condizione libro: New. New.. 231 x 155 mm. Language: English . Brand New Book. This title offers today s hottest trends for on-the-spot marketing! A must read for media and marketers. (Alan Cohen, CEO, OMD USA). What do fish tacos, data storage, and disaster relief all have in common? Each has harnessed the power of marketing that amplifies via the real-time social web. These and many other case studies are part of this engaging new book that details strategies for marketers to understand, evolve, and profit in the social age. (John Gerzema, Chief Insights Officer, Young Rubicam, and coauthor of Spend Shift ). Understanding what s possible and how to use social media will be essential for every marketer; this book will hold your hand in this brave new world. (John Miller, CMO, NBC Universal TV Group). Like it or not, social media is here to stay. It needs to be understood, managed, and harnessed. This book tells you how. Read it! (Zhihang Chi, Ph.D., Vice President and General Manager, North America, Air China Limited). Beverly Macy is a true innovator and thought leader in the field of social media marketing. (Cathy Sandeen, Ph.D., MBA, Dean, UCLA Extension, University of California Los Angeles). About the Book: In an era when information travels at phenomenal speed along the real-time Web, a brand can explode into popular culture overnight - and die just as quickly. As a marketer, how can you stay ahead of the curve? How do you control the chaos? Two words: Social Media. With The Power of Real-Time Social Media Marketing , you ll learn how to take advantage of today s fluid business environment and develop innovative ways to meet market demands. And here s the best part: all your tools - Facebook, Twitter, YouTube, and other sites - are free! Leading figures in the exciting new world of sophisticated social media marketing, Beverly Macy and Teri Thompson explain how you can use this global, real-time platform to change how consumers interact with your brand. They then present detailed case studies illustrating how top organizations and emerging brand giants have proven the remarkable effectiveness of social media marketing. Find out how: The American Red Cross turned a single tweet into $33 million worth of donations to earthquake victims in Haiti; Orange County Transportation Authority engaged citizens to participate in transportation planning and use DIRE CTV boosted customer loyalty and trust by finding and solving complaints in real time; and, EMC transformed business processes by leveraging workforce social media proficiency and open behavior models. Marketers no longer have the luxury of time to develop, test, and measure a brand. Use the lessons in The Power of Real-Time Social Media Marketing to launch your brand in a fixed amount of time, accurately measure the impact of your activities, and instantly adjust to any unforeseen events. Codice libro della libreria AA39780071752633

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Teri Thompson, Beverly Macy
Editore: McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071752633 ISBN 13: 9780071752633
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Descrizione libro McGraw-Hill Education - Europe, United States, 2011. Hardback. Condizione libro: New. New.. 231 x 155 mm. Language: English . Brand New Book. This title offers today s hottest trends for on-the-spot marketing! A must read for media and marketers. (Alan Cohen, CEO, OMD USA). What do fish tacos, data storage, and disaster relief all have in common? Each has harnessed the power of marketing that amplifies via the real-time social web. These and many other case studies are part of this engaging new book that details strategies for marketers to understand, evolve, and profit in the social age. (John Gerzema, Chief Insights Officer, Young Rubicam, and coauthor of Spend Shift ). Understanding what s possible and how to use social media will be essential for every marketer; this book will hold your hand in this brave new world. (John Miller, CMO, NBC Universal TV Group). Like it or not, social media is here to stay. It needs to be understood, managed, and harnessed. This book tells you how. Read it! (Zhihang Chi, Ph.D., Vice President and General Manager, North America, Air China Limited). Beverly Macy is a true innovator and thought leader in the field of social media marketing. (Cathy Sandeen, Ph.D., MBA, Dean, UCLA Extension, University of California Los Angeles). About the Book: In an era when information travels at phenomenal speed along the real-time Web, a brand can explode into popular culture overnight - and die just as quickly. As a marketer, how can you stay ahead of the curve? How do you control the chaos? Two words: Social Media. With The Power of Real-Time Social Media Marketing , you ll learn how to take advantage of today s fluid business environment and develop innovative ways to meet market demands. And here s the best part: all your tools - Facebook, Twitter, YouTube, and other sites - are free! Leading figures in the exciting new world of sophisticated social media marketing, Beverly Macy and Teri Thompson explain how you can use this global, real-time platform to change how consumers interact with your brand. They then present detailed case studies illustrating how top organizations and emerging brand giants have proven the remarkable effectiveness of social media marketing. Find out how: The American Red Cross turned a single tweet into $33 million worth of donations to earthquake victims in Haiti; Orange County Transportation Authority engaged citizens to participate in transportation planning and use DIRE CTV boosted customer loyalty and trust by finding and solving complaints in real time; and, EMC transformed business processes by leveraging workforce social media proficiency and open behavior models. Marketers no longer have the luxury of time to develop, test, and measure a brand. Use the lessons in The Power of Real-Time Social Media Marketing to launch your brand in a fixed amount of time, accurately measure the impact of your activities, and instantly adjust to any unforeseen events. Codice libro della libreria AA39780071752633

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Descrizione libro 2011. Hardcover. Condizione libro: New. 162mm x 236mm x 23mm. Hardcover. Today's Hottest Trends for On-the-Spot Marketing"A must read for media and marketers."?Alan Cohen, CEO, OMD USA"What do fish tacos, data storage.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 272 pages. 0.518. Codice libro della libreria 9780071752633

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Descrizione libro McGraw-Hill Education 1/3/2011, 2011. Hardcover. Condizione libro: New. 0071752633 New book with publisher's mark on edge. PLASTIC WRAPPED. Over 1,000,000 satisfied customers since 1997! We ship daily M-F. Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Codice libro della libreria Z0071752633ZN

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