Articoli correlati a The Exchange Strategy for Managing Conflict in Healthcare:...
The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High - Brossura
Sinossi
The proven four-step method for improving communicationand managing conflict in any healthcare setting
A Doody's Core Title for 2015!
The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategiesand techniques for structuring conversations about conflicts and issues in groups large and small.
"A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting." -- KATHLEEN SELLICK, President and CEO, Rady Children's Hospital
"Having worked in large hospital systems for many years, I wish I had known these skills and techniques when I supervised nurses and coordinated teams." -- KIM PHILLIPS, MSN, RN, CFCN, Nurse's Touch, Inc.
"During the past 12 months, over 450 managers and supervisors on my team at Sanford Health have gone through this training, and it works!" -- EVAN BURKETT, Chief Human Resources Officer, Sanford Health
"The strategy and skills laid out in this book . . . are truly effective. Ignore this at your peril." -- DR. SAMUEL B. HO, Chief, Gastroenterology Section, Veterans Affairs San Diego Healthcare System, Professor of Medicine, University of California, San Diego
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sull?autore
Steven P. Dinkin has directed the National Conflict Resolution Center since 2003, where he has spearheaded the effort to bring conflict resolution training to the workplace. Barbara Filner has designed and conducted workshops on mediation and conflict resolution in the workplace in the United States and Europe. Lisa Maxwell has been a mediator since 1985 and, as director of NCRC's Training Institute, is the lead designer of The Exchange Strategy.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
- EditoreMcGraw-Hill Education
- Data di pubblicazione2012
- ISBN 10 0071801960
- ISBN 13 9780071801966
- RilegaturaCopertina flessibile
- LinguaInglese
- Numero edizione1
- Numero di pagine208
- Contatto del produttorenon disponibile
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Condizioni: molto buonoMay have limited writing in cover...
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The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
Editore:
McGraw-Hill Companies, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
Antico o usato
Paperback
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.64. Codice articolo G0071801960I4N00
Quantità: 1 disponibili
Foto dell'editore
The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
Editore:
McGraw-Hill Companies, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
Antico o usato
Paperback
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.64. Codice articolo G0071801960I4N00
Quantità: 1 disponibili
Foto dell'editore
The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
Editore:
McGraw-Hill Companies, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
Antico o usato
Paperback
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.64. Codice articolo G0071801960I3N00
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The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High (BUSINESS BOOKS)
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
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Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR007970167
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The Exchange Strategy For Managing Conflict In Healthcare: How To Defuse Emotions And Create Solutions When The Stakes Are High
Da: Basi6 International, Irving, TX, U.S.A.
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Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Codice articolo ABEJUNE24-53829
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The Exchange Strategy For Managing Conflict In Healthcare: How To Defuse Emotions And Create Solutions When The Stakes Are High
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Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. Codice articolo ABNR-114151
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The Exchange Strategy for Managing Conflict in Healthcare
Editore:
The McGraw-Hill Company, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
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Da: Books Puddle, New York, NY, U.S.A.
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Condizione: Used. pp. 176. Codice articolo 2650551600
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The Exchange Strategy for Managing Conflict in Healthcare
Editore:
The McGraw-Hill Company, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
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Da: Biblios, Frankfurt am main, HESSE, Germania
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Condizione: Used. pp. 176. Codice articolo 1850551610
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The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High
Editore:
McGraw Hill, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
Antico o usato
paperback
Prima edizione
Da: The Maryland Book Bank, Baltimore, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Good. 1st Edition. Corners are slighlty bent. Used - Good. Codice articolo 10-T-1-0218
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Foto dell'editore
The Exchange Strategy for Managing Conflict in Healthcare
Editore:
The McGraw-Hill Company, 2012
ISBN 10: 0071801960
ISBN 13: 9780071801966
Antico o usato
Brossura
Da: Majestic Books, Hounslow, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Used. pp. 176. Codice articolo 57992431
Quantità: 1 disponibili