The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels

Valutazione media 3,89
( su 203 valutazioni fornite da GoodReads )
 
9780071840538: The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels

The most complete, current guide to Six Sigma

“Best practices in Six Sigma are continuously evolving, just as Six Sigma itself evolved from earlier best practices in quality improvement. …This fourth edition...(features) expanded materials on innovation, strategic development, Lean, and constraint management. …You’ll notice many references to free online materials within the text, such as Excel file templates that can be used for analyzing projects, or videos that provide an in-depth narrative on specific topics. Additional links will be added over time to further extend the learning potential offered by the text, so be sure to regularly check back into the online site at www.mhprofessional.com/SSH4.” —From the Preface by Paul Keller

The Six Sigma approach is being used to vastly improve processes, profitability, sustainability, and long-term growth at global organizations of all sizes. Fully revised for the latest developments in the field, The Six Sigma Handbook, Fourth Edition, reveals how to successfully implement this improvement strategy in your company.

The book explains how to define and deploy Six Sigma projects focused on key stakeholder requirements and carry out data-driven management. This comprehensive resource walks you through the phases of DMAIC and DMADV and demonstrates how to use the statistical tools and problem-solving techniques of Six Sigma with screenshots of Minitab and Excel applications.

The new edition has been updated to include:

  • Two online quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates
  • Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart
  • Fully incorporated coverage of Lean methodologies

Find out how to select the right personnel to train, achieve technical proficiency, build the best teams, and foster effective leadership. Improve the quality of processes and products in your organization, increase customer satisfaction, and boost profits with help from this definitive guide to Six Sigma.

Written by two of the foremost authorities on the subject, this authoritative resource delivers all of the guidance you need to successfully implement Six Sigma. Comprehensive coverage includes:

  • Building the responsive Six Sigma organization
  • Recognizing and capitalizing on opportunity
  • Data-driven management
  • Maximizing resources
  • Project management using DMAIC and DMADV
  • The define phase
  • The measure phase
  • Process behavior charts
  • Measurement systems evaluation
  • The analyze phase
  • The improve/design phase
  • The control/verify phase

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

About the Author:

Thomas Pyzdek holds more than 50 copyrights including The Six Sigma Handbook, TheQuality Engineering Handbook and The Handbook of Quality Management. His works are used by thousands of universities and organizations around the world to teach process excellence. He offers online training and certification in Six Sigma, Lean and Lean Six Sigma. Pyzdek has provided training and consulting to employers and clients in all industries since 1967. He provides consulting guidance from the executive suite to “Belts”working in the trenches. Pyzdek is a Fellow of ASQ and recipient of the ASQ Edward’s Medal and the Simon Collier Quality Award, both for outstanding contributions to thefield of quality management, and the ASQ E.L. Grant Medal for outstanding contributions to Quality Education. Pyzdek serves on numerous editorial boards, including TheQuality Management Journal, Quality Engineering, and International Journal of Six Sigma and Competitive Advantage.

Paul Keller is President of Quality America, Inc., where he works with clients to successfullyimplement quality improvement concepts and techniques across a full spectrum of manufacturing and service sectors. His online courses and training materials areavailable through select colleges and universities worldwide, as well as through Quality America’s website. In addition to a number of published articles in quality improvement, Keller has authored Six Sigma Demystified (McGraw-Hill, 2005) and Statistical ProcessControl Demystified (McGraw-Hill, 2011), and co-authored (with Pyzdek) The Handbookfor Quality Management, Second Edition (McGraw-Hill, 2011) and the third and fourth editions of The Six Sigma Handbook.

Contenuti:

Part I: Six Sigma Implementation and Management

1.Building the Responsive Six Sigma Organization

2.Recognizing and Capitalizing onOpportunity

3. Data-Driven Management

4. Maximizing Resources

Part II: Six Sigma Tools & Techniques

5.Project Management Using DMAIC and DMADV

6. The Define Phase

7. The Measure Phase

8. Process Behavior Charts

9. Measurement Systems Evaluation

10.Analyze Phase

11.The Improve/Design Phase

12. Control/Verify Phase

Appendices

Glossary of Basic Statistical Terms

Area Under the Standard Normal Curve

Critical Values of the t-Distribution

Chi-Square Distribtion

F Distribution

Poisson Probability Sums

Tolerance Interval Factors

Control Chart Constants

Control Chart Equations

Table of d Values

Factors for Short Run Control Charts

Sample Customer Survey

Process Levels and Equivalent PPM Quality Levels

Black Belt Effectiveness Certification

Green Belt Effectiveness Certification

AHP Using Microsoft Excel

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

I migliori risultati di ricerca su AbeBooks

Edizione Internazionale
Edizione Internazionale

1.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Rilegato Quantità: > 20
Edizione Internazionale
Da
Bookstore99
(Wilmington, DE, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Hardcover. Condizione libro: New. This is an International Edition, Brand NEW, Shrink Wrapped, Hardcover, Ships from multiple locations across the globe in 4-7 business days; delivered well within delivery estimates with Tracking. Choose Expedited Shipping for 3-4 Business DAY DELIVERY. ISBN and Cover page may differ. International edition does not comes with CD/access code. Book cover may contain restrictions but it is absolutely legal to use, may be printed in black & white having similar contents as US edition. Best Customer Support. Please READ Description Carefully Before Buying. Occasionally, international textbooks may come with different exercises at the end of chapters. Codice libro della libreria IN_9789339221775

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 14,40
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 2,78
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

2.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Quantità: 13
Edizione Internazionale
Da
booksdeck
(Westlake Village, CA, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Condizione libro: New. Brand new book. This is an international edition textbook with identical content as the US version. We ship all our orders from CA/IL, USA (depending on your address) and NOT from Asia! Choose expedited shipping for superfast delivery with tracking. Codice libro della libreria 9780071840538

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 17,41
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

3.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Rilegato Quantità: 15
Edizione Internazionale
Da
US_Superfast_Bookstore
(New Castle, DE, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Condizione libro: New. This is an International Edition Brand New Hardcover Same Title Author and Edition as listed. ISBN and Cover design differs. Similar Contents as U.S Edition. Standard Delivery within 6-14 business days ACROSS THE GLOBE. We can ship to PO Box address in US. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" or "For sale in Asia only" or similar restrictions- printed only to discourage students from obtaining an affordable copy. US Court has asserted your right to buy and use International edition. Access code/CD may not provided with these editions. We may ship the books from multiple warehouses across the globe including Asia depending upon the availability of inventory. Printed in English. Customer satisfaction guaranteed. Codice libro della libreria NU3_9780071840538

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 20,45
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 2,46
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

4.

Pyzdek, Thomas; Keller, Paul
Editore: McGraw-Hill Education
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Rilegato Quantità: > 20
Edizione Internazionale
Da
Sunshine Book Store
(Wilmington, DE, U.S.A.)
Valutazione libreria
[?]

Descrizione libro McGraw-Hill Education. Condizione libro: New. 0071840532 This is an International Edition. Brand New, Hardcover, Delivery within 6-14 business days, Similar Contents as U.S Edition, ISBN and Cover design may differ, printed in Black & White. Choose Expedited shipping for delivery within 3-8 business days. We do not ship to PO Box, APO , FPO Address. In some instances, subjects such as Management, Accounting, Finance may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code/CD is not provided with these editions , unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Codice libro della libreria UM9780071840538

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 22,99
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

5.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Soft cover Quantità: > 20
Edizione Internazionale
Da
LOW COST_FAST SHIP
(Scottsdale, AZ, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Soft cover. Condizione libro: New. FAST 2 to 3 day Expedited Shipment Option - Brand NEW - International Edition - 4ed - Harbound Cover, SAME Contents as in US edition - SHRINKwrapped BOXpacked. Codice libro della libreria BU2

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 17,69
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 5,57
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

6.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Brossura Quantità: 10
Edizione Internazionale
Da
bookscollection
(Delhi, DELHI, India)
Valutazione libreria
[?]

Descrizione libro Condizione libro: Brand New. PAPERBACK,Book Condition New, Brand New, Softcover, International Edition. We Do not Ship APO FPO AND PO BOX. Cover Image & ISBN may be different from US edition but contents as US Edition. Printing in English language. Quick delivery by USPS/UPS/DHL/FEDEX/ARAMEX ,Customer satisfaction guaranteed. We may ship the books from Asian regions for inventory purpose. Codice libro della libreria ABESTTND9437

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 20,05
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,60
Da: India a: U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

7.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Brossura Quantità: 10
Edizione Internazionale
Da
bookscollection
(Delhi, DELHI, India)
Valutazione libreria
[?]

Descrizione libro Condizione libro: Brand New. PAPERBACK,Book Condition New, Brand New, Softcover, International Edition. We Do not Ship APO FPO AND PO BOX. Cover Image & ISBN may be different from US edition but contents as US Edition. Printing in English language. Quick delivery by USPS/UPS/DHL/FEDEX/ARAMEX ,Customer satisfaction guaranteed. We may ship the books from Asian regions for inventory purpose. Codice libro della libreria ABEDUPPP6361

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 20,05
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,60
Da: India a: U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

8.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Rilegato Quantità: > 20
Edizione Internazionale
Da
GREAT BOOKS DEAL
(TALLAHASSEE, FL, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Hardcover. Condizione libro: New. Brand New; Paperback; Black & White or Color International Edition. ISBN and Cover page may differ but similar contents as US edition. GET IT FAST in 3-5 business days by DHL/FEDEX with tracking number. Books printed in English. No shipping to PO Box/APO/FPO address. In some instances, the international textbooks may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code or CD is not provided with these editions, unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Codice libro della libreria GBD41448281

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 21,16
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,67
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

9.

Pyzdek, Thomas; Keller, Paul
Editore: McGraw-Hill Education
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Rilegato Quantità: > 20
Edizione Internazionale
Da
Bookish
(Erlanger, KY, U.S.A.)
Valutazione libreria
[?]

Descrizione libro McGraw-Hill Education. Hardcover. Condizione libro: New. 0071840532 New Book. International Edition with great quality. Fast delivery is guaranteed!!. Codice libro della libreria INDMRK-9789339221775

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 22,02
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,71
In U.S.A.
Destinazione, tempi e costi
Edizione Internazionale
Edizione Internazionale

10.

Pyzdek, Thomas; Keller, Paul
ISBN 10: 0071840532 ISBN 13: 9780071840538
Nuovi Quantità: 5
Edizione Internazionale
Da
firstbookstore
(New Delhi, India)
Valutazione libreria
[?]

Descrizione libro Condizione libro: Brand New. Brand New Paperback International Edition, Perfect Condition. Printed in English. Excellent Quality, Service and customer satisfaction guaranteed!. Codice libro della libreria AIND-61326

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 25,83
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
Da: India a: U.S.A.
Destinazione, tempi e costi

Vedi altre copie di questo libro

Vedi tutti i risultati per questo libro