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Sinossi
Consumer Behavior, 9/e, by Hawkins, Best, & Coney offers balanced coverage of consumer behavior including the psychological, social, and managerial implications. The new edition features current and exciting examples that are tied into global and technology consumer behavior issues and trends, a solid foundation in marketing strategy, integrated coverage of ethical/social issues and outlines the consumer decision process. This text is known for its ability to link topics back to marketing decision-making and strategic planning which gives students the foundation to understanding consumer behavior which will make them better consumers and better marketers.
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Contenuti
Part One Introduction
Chapter 1 Consumer Behavior and Marketing Strategy
Part Two External Influences
Chapter 2 Cross-cultural Variations in Consumer Behavior
Chapter 3 The Changing American Society Values
Chapter 4 The Changing American Society: Demographics and Social Stratification
Chapter 5 The Changing American Society: Subcultures
Chapter 6 The American Society: Families and Households
Chapter 7 Group Influences on Consumer Behavior
Part Three Internal Influences
Chapter 8 Perception
Chapter 9 Learning, Memory and Product Positioning
Chapter 10 Motivation, Personality and Emotion
Chapter 11 Attitudes and Influencing Attitudes
Chapter 12 Self-Concept and Lifestyle
Part Four Consumer Decision Process
Chapter 13 Situational Influences
Chapter 14 Consumer Decision Process and Problem Recognition
Chapter 15 Information Search
Chapter 16 Alternative Evaluation and Selection
Chapter 17 Outlet Selection and Purchase
Chapter 18 Postpurchase Processes, Customer Satisfaction, and Customer Commitment
Part Five Organizations as Consumers
Chapter 19 Organizational Buyer Behavior
Part Six Consumer Behavior and Marketing Regulation
Chapter 20 Marketing Regulation and Consumer Behavior
Product Description
Book by Hawkins Delbert I Best Roger J Coney Kenneth A Haw
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Consumer Behavior: Building Marketing Strategy: With "DDB Needham" Data Disk
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Consumer Behavior: Building Marketing Strategy: With "DDB Needham" Data Disk
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Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: ninth ] Publisher: McGraw-Hill/Irwin Pub Date: 3/12/2003 Binding: Hardcover Pages: 768 ninth edition. Codice articolo 6897995
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Consumer Behavior, Building Marketing Strategy, Ninth Edition: Student Text With Factory Sealed LS Survey Data DDB Needham CD (2004 Copyright)
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Hardcover/CD-ROM. Condizione: New. No Jacket. Ninth Edition. New 2004 Copyright In Hardcover And Factory Sealed CD-ROM Formats, Consumer Behavior, Building Marketing Strategy, Ninth Edition: Student Text With Factory Sealed LS Survey Data DDB Needham CD, Parts One-Six, Chapters 1-20, Chapters Summaries, Appendix A And B, Index, Full Color Illustrations, Full Color Photography, 790 Pages, Pictorial Blue And White Cover And Possible Light Shelf Wear (2004 Copyright) A5. Codice articolo 493777
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