Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom - Rilegato
Sinossi
Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.
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Book by Fitzsimmons James A Fitzsimmons Mona J Fitzsimmons
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Service Management W/ Student CD-ROM
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.95. Codice articolo G0072868201I4N00
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EUR 14,01
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Service Management w/ Student CD-Rom
Editore:
Irwin Professional Pub, 2003
ISBN 10: 0072868201
ISBN 13: 9780072868203
Antico o usato
Rilegato
Da: HPB-Red, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Codice articolo S_454873191
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EUR 11,15
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Quantità: 1 disponibili
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Service Management
Editore:
McGraw-Hill Education, 2003
ISBN 10: 0072868201
ISBN 13: 9780072868203
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Rilegato
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 4th Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 13791840-20
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EUR 15,42
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Foto dell'editore
Service Management w/ Student CD-Rom
Editore:
Irwin/McGraw-Hill 2003/03/31 00:00:00.000, 2003
ISBN 10: 0072868201
ISBN 13: 9780072868203
Antico o usato
Rilegato
Da: Colorado's Used Book Store, Englewood, CO, U.S.A.
Valutazione del venditore 2 su 5 stelle
Hardcover. Condizione: Good. Fitzsimmons,James A./Fitzsimmons,Mona J. Service Management No DJ. Includes CD that looks new. Pictorial board in good condition. Edge & corner wear. Binding tight. Pages clean & tight. All U.S. orders shipped with tracking number & e-mail confirmation. All Orders Shipped With Tracking And Delivery Confirmation Numbers. Codice articolo 277618
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EUR 15,26
Spedizione EUR 3,81
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Quantità: 1 disponibili
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Service Management: With Student CD-Rom
Editore:
McGraw Hill Higher Education, 2003
ISBN 10: 0072868201
ISBN 13: 9780072868203
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Rilegato
Da: Ammareal, Morangis, Francia
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Très bon. Ancien livre de bibliothèque avec équipements. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Ammareal gives back up to 15% of this item's net price to charity organizations. Codice articolo H-366-949
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EUR 9,95
Spedizione EUR 20,50
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Quantità: 1 disponibili
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Service Management: With Student CD-Rom
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. Service Management: With Student CD-Rom This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780072868203
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EUR 28,89
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Quantità: 2 disponibili
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Service Management: With Student CD-Rom
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 4 su 5 stelle
Hardcover. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780072868203
Compra usato
EUR 28,94
Spedizione EUR 7,96
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Quantità: 2 disponibili