Information Technology and Management, Second Edition by Thompson and Cats-Baril is not just an introduction to information technology; rather, it is an introduction to business processes and the information systems that can make these processes more effective. The book covers the traditional topics of information technology, information system components, and information system development. But it goes beyond this traditional coverage, showing how businesses function and how information systems enable businesses to function more effectively. The theme of IT and organizational responsiveness has been retained, but now centers on the context of how an information system can impact the competitiveness of an organization.
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Chapter 1:Introduction to Information Technology and Management
Module I:Foundations of Information Technology
Chapter 2:Software and Hardware
Chapter 3:Content Management
Chapter 4:Telecommunications and Networking
Chapter 5:The Internet and Electronic Commerce
Module II:Organizational Uses of Information Systems
Chapter 6:Information Systems and Organizational Competition
Chapter 7:Information Systems and Organizational Responsiveness
Chapter 8: Information Systems and Organizational Decision Making
Chapter 9:Organizational Use of Information Systems
Module III:Managing Information Systems Resources
Chapter 10:Business Process Management and Enterprise Systems
Chapter 11:Information Systems Development
Chapter 12:External Information Systems Sourcing
Chapter 13:Information Resource Management
Chapter 14:Information Technology:Emerging and Future Issues
Glossary
Index
Book by Thompson Ronald Lawrence CatsBaril William Thompso
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