The only book that integrates all important small group topics into a single comprehensive conceptual model, this text pioneered the systems approach for the group communication course. Each chapter begins with a brief preview, followed by a glossary of terms and a real life case study; the chapter text material is followed by several experiential exercises for skill development and two original readings. The new edition has been extensively updated and revised, with new information on virtual teams and streamlined exercises at the end of each chapter.
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Stewart L. Tubbs is the dean of the College of Business at Eastern Michigan University. He received his doctorate in communication and organizational behavior from the University of Kansas. His masters degree in communication and his bachelors degree in science are from Bowling Green State University. He has completed postdoctoral work in management at Harvard Business School, the University of Michigan, and Michigan State University. Dr. Tubbs has also taught at General Motors Institute and at Boise State University, where he was chairman of the Management Department and later associate dean of the College of Business. He has been named Outstanding Teacher three times and Outstanding Scholar twice. He has consulted for Fortune 500 companies and is past chairman of the Organizational Communication division of the Academy of Management. He has been named an Outstanding Teacher three times and an Outstanding Scholar twice, has consulted extensively for Fortune 500 companies, and is past chairman of the Organizational Communication division of the Academy of Management. He has also received the outstanding leadership award in London from the Academy of Business Administration and has been inducted into the Distinguished Alumni Hall of Fame by Lakewood High School in Lakewood, Ohio. Dr. Tubbs is the co-author, with Sylvia Moss, of Interpersonal Communication and Human Communication. He is listed in American Men and Women of Science, Contemporary Authors, Directory of American Scholars, the International Whos Who in Education, and Outstanding Young Men of America.
Ch 1. What is Small Group Interaction?
Case Study: The Influence of Peer Groups: Let's Roll
Ch 2. Communication Processes
Case Study: The Departmental E-Mail
Ch 3. Relevant Background Factors
Case Study: Adventures in Kenya
Ch 4. Group Circumstances and Structure
Case Study: Chempure Pharmaceutical Company
Ch 5. Leadership and Social Influence Processes
Case Study: Department 8101
Ch 6. Decision-Making Processes
Case Study: General Motors
Ch 7. Conflict Management
Case Study: Conflict in the Motion Picture Industry
Ch 8. Consequences
Case Study: Northwest Aerospace
Ch 9: Small Group Presentations to an Audience
Case Study: Midtown State University
Ch 10: Observing Group Process
Case Study: Fishbowl Exercise
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