Sinossi
Managerial Communication, 5e by Geraldine Hynes focuses on skills and strategies that managers need in today s workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, even-handed examination of oral and written channels, and focus on managerial, not entry-level, competencies. The overriding principle for the revision was to preserve the book s key strengths while reflecting the realities of the twenty-first century workplace. The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content has been added to reflect current business practices.
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Contenuti
Part 1 –Managing in Contemporary Organizations
Chapter 1 – The Role of Communication in Contemporary Organizations
Chapter 2 – The Managerial Communication Process
Chapter 3 – Technologically Mediated Communication
Part 2 – Managerial Writing Strategies
Chapter 4 – Contemporary Managerial Writing
Chapter 5 – Routine Messages
Chapter 6 – Management Reports and Proposals
Part 3 – Strategies for Understanding Messages
Chapter 7 – Managerial Listening
Chapter 8 – Nonverbal Communication
Chapter 9 – Intercultural Managerial Communication
Part 4 – Interpersonal Communication Strategies
Chapter 10 – Conflict Management
Chapter 11 – Managerial Negotiation
Chapter 12 – Conducting Interviews
Part 5 – Group Communication Strategies
Chapter 13 – Managing Meetings and Teams
Chapter 14 – Making Formal Presentations
Appendix
Product Description
Book by Hynes Geraldine E
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