Bateman/Snell’ results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and new to this eighth edition, service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the “bottom line” with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Part 2 Planning: Delivering Strategic Value
4 Planning and Strategic Management
5 Ethics and Corporate Responsibility
Appendix B The Caux Round Table Principles of Ethics
Appendix C Managing in Our Natural Environment
6 International Management
7 Entrepreneurship
Appendix D Information for Entrepreneurs
Part 3 Organizing: Building a Dynamic Organization
8 Organization Structure
9 Organizational Agility
10 Human Resources Management
11 Managing the Diverse Workforce
Part 4 Leading: Mobilizing People
12 Leadership
13 Motivating for Performance
14 Teamwork
15 Communicating
Part 5 Controlling: Learning and Changing
16 Managerial Control
17 Managing Technology and Innovation
Appendix E Operations Management in the New Economy
18 Creating and Managing Change
Glossary
Notes
Photo Credits
Name Index
Subject Index
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Spese di spedizione:
GRATIS
In U.S.A.
Descrizione libro Hardcover. Condizione: New. Codice articolo Abebooks582231