Communicating at Work: Principles and Practices for Business and the Professions - Brossura

Adler, Ronald; Elmhorst, Jeanne Marquardt

Brossura

ISBN 10: 0073385174 ISBN 13: 9780073385174

Casa editrice: McGraw-Hill Education, 2010

Riassunto

As the leading text in its field, Communicating at Work takes a pragmatic approach that applies scholarly principles to real world business situations. Strong multicultural focus, emphasis on working in teams, and thorough coverage of presentational speaking continue to be hallmark features. The tenth edition features a more streamlined organization, new Technology Tip boxes, new Case Study sidebars, updated coverage of intercultural communication, new communication networks, and more.

Su questo libro

L'autore

Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.

Contenuti

Part One: Basics of Business and Professional Communication

1. Communicating at Work

2. Communication, Culture, and Work

Part Two: Personal Skills

3. Listening

4. Verbal and Nonverbal Messages

5. Interpersonal Skills

Part Three: Interviewing

6. Principles of Interviewing

7. Types of Interviews

Part Four: Working in Groups

8. Working in Teams

9. Effective Meetings

Part Five: Making Effective Presentations

10. Developing and Organizing the Presentation

11. Verbal and Visual Support in Presentations

12. Delivering the Presentation

13. Types of Business Presentations

Appendix I: Sample Presentations

Appendix II : Business Writing

Dettagli dell?edizione

• Editore: McGraw-Hill Education
• Data di pubblicazione: 2010
• ISBN 10: 0073385174
• ISBN 13: 9780073385174
• Rilegatura: Copertina flessibile
• Lingua: Inglese
• Numero di pagine: 519