Supervision: Concepts and Skill-Building - Brossura

Certo, Samuel

Brossura

ISBN 10: 0073405000 ISBN 13: 9780073405001

Casa editrice: McGraw-Hill Higher Education, 2007

Riassunto

Certo's Supervision: Concepts and Skill Building 6th Edition, prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Overall, this text focuses on discussing important supervision concepts and providing fundamental skills necessary for applying these concepts. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful.

Su questo libro

Contenuti:

PART ONE: What is a Supervisor?

1: Modern Supervision: New Era Challenge

PART TWO: Modern Supervision Challenges

2: Ensuring High Quality and Productivity

3: Teamwork: Emphasizing Powerful Meetings

4: Meeting High Ethical Standards

5: Managing Diversity

PART THREE: Functions of the Supervisor

6: Reaching Goals and Objectives

7: Organizing and Authority

8: The Supervisor as Leader

9: Problem Solving, Decision Making, and Creativity

PART FOUR: Skills of the Supervisor

10: Communication

11: Motivating Employees

12: Problem Employees: Counseling and Discipline

13: Managing Time and Stress

14: Managing Conflict and Change

Appendix A: Negotiation and Politics

PART FIVE: Supervision and Human Resources

15: Selecting Employees

16: Providing Orientation and Training

17: Appraising Performance

18: Supervision Laws: Health and Safety, Labor Relations, Fair Employment

Appendix B: The Supervisor’s Career Path: Finding a Career Path that Fits

Product Description:

Book by Certo Samuel

Su questa edizione

• Editore: McGraw-Hill Higher Education
• Data di pubblicazione: 2007
• ISBN 10: 0073405000
• ISBN 13: 9780073405001
• Rilegatura: Copertina flessibile
• Numero edizione: 6
• Numero di pagine: 608