Building The Responsive Organization: Using Employee Surveys To Manage Change - Brossura

Walters, Mike

Brossura

ISBN 10: 0077090217 ISBN 13: 9780077090210

Casa editrice: McGraw-Hill Education / Europe, Middle East & Africa, 1994

Riassunto

Over the next decade, business can expect to face changes in competition, markets, the economic environment, technology and human resources. Of all these factors, employees are the resource that most managers know the least about. What are employees expectations, what is morale like, and how is the organization structured? All of these questions require a qualified answer for an organization to cope and move with change. This text offers comprehensive, practical advice on how to use surveys - interviews, questionnaires and focus groups - so that managers can build a comprehensive picture of how their organization operates in terms of culture, climate and motivation. From this baseline of information managers should be prepared to create strategies for, and cope with, change. With step-by-step guidance, covering the major issues (such as dealing with resistance to surveys) and case study examples, "Building the Responsive Organization" aims to offer a way forward for businesses of all types and sizes.

Su questo libro

Product Description

281p hardback, mint green dustjacket, book is in good condition, dustjacket present and has very minor marking in one corner, main body text excellent, one corner of endpaper clipped where previous owner has removed their name

Dettagli dell'edizione

• Editore: McGraw-Hill Education / Europe, Middle East & Africa
• Data di pubblicazione: 1994
• Lingua: Inglese
• ISBN 10: 0077090217
• ISBN 13: 9780077090210
• Rilegatura: Copertina flessibile
• Numero di pagine: 278
• Contatto del produttore: non disponibile
• Persona responsabile: Ufficio Anagrafiche Messaggerie; 0039 0245774342; ufficio.anagrafiche@meli.it; ; Via Verdi, 8.; Assago Milano; 20090; Italia