Business Information Systems: A Process Approach focuses upon the complex, interactive and dynamic properties of modern organizations. By examining the nature of software and software engineering it shows how software systems best serve these organisations. The result is a process approach embracing method and architecture. Process modelling is an essential technology that provides a means for analysing and designing the behaviour of systems. The modelling method "Organizational Process Modelling" (OPM) is described through an extensive case study. The book also reveals the thinking behind OPM and the implications for the architecture of future information systems. An inportant feature of this book is the recognition that businesses must consider how new IT developments relate to those already existing, and how these developments are going to cope with future business changes. Part I of the book sets out the context, focusing upon systems, process and engineering. Part II describes the method and an architecture. Their application is illustrated through and insurance case study, and an exemplar of the emerging process technology.
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