Lussier’s Human Relations in Organizations: Applications and Skill Building, 9th Edition employs a workbook-style approach. This approach is perfect for instructors who want to incorporate activities and exercises into the classroom, and benefits students who want to understand concepts as well as apply and develop skills that they can use in their daily and professional lives.The book provides a balanced, three-pronged approach:
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PART ONE: INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU
Chapter 1: Understanding Behavior, Human Relations, and Performance
Chapter 2: Personality, Stress, Learning, and Perception
Chapter 3: Attitudes, Self-Concept, Values, and Ethics
Chapter 4: Time and Career Management
PART TWO: INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS
Chapter 5: Communication, Emotions, and Criticism
Chapter 6: Dealing with Conflict
PART THREE: LEADING SKILLS: INFLUENCING OTHERS
Chapter 7: Leading and Trust
Chapter 8: Motivating Performance
Chapter 9: Ethical Power and Politics
Chapter 10: Networking and Negotiating
PART FOUR: LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE
Chapter 11: Team Dynamics, Creativity, Problem Solving, and Decision Making
Chapter 12: Organizational Change and Culture
Chapter 13: Valuing Diversity Globally
Appendix A: Applying Human Relations Skills
Book by Lussier Robert
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