Service Support: Part 15 - Brossura

Central Computer & Telecommunications Agency

 
9780113300150: Service Support: Part 15

Sinossi

This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.