Key Element Guide Service Strategy: The Official Pocketbook - Brossura

Great Britain: Office Of Government Commerce

Brossura

ISBN 10: 0113310706 ISBN 13: 9780113310708

Casa editrice: Stationery Office Books, 2007

Riassunto

The Service Strategy Pocketbook is a handy reference guide to the core Service Strategy publication. It discusses ITIL, its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. The main focus of the pocketbook is to provide an overview of the key elements, principles and objectives of Service Strategy and how strategy runs through the Service Lifecycle.

Dettagli dell?edizione

• Editore: Stationery Office Books
• Data di pubblicazione: 2007
• ISBN 10: 0113310706
• ISBN 13: 9780113310708
• Rilegatura: Copertina flessibile
• Lingua: Inglese
• Contatto del produttore: non disponibile