The Service Design Key Element Guide is a handy reference guide to the core Service Design publication. It discusses ITIL and its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to common practice, and about degrees of prescription and what compliance means. The main focus of the Key Element Guide is to provide an overview of the principles, objectives, key elements and practice of Service Design as well as discussing the 5 aspects of design, the service design process elements and how to define service level requirements.
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Paperback. Condizione: Very Good. Key Element Guide Service Design This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780113311200
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