The Service Design Key Element Guide is a handy reference guide to the core Service Design publication. It discusses ITIL and its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to common practice, and about degrees of prescription and what compliance means. The main focus of the Key Element Guide is to provide an overview of the principles, objectives, key elements and practice of Service Design as well as discussing the 5 aspects of design, the service design process elements and how to define service level requirements.
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Condizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Codice articolo wbs6848800886
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Da: Buchpark, Trebbin, Germania
Condizione: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher. Codice articolo 10790937/2
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