Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions - Brossura

Stationery Office (Great Britain)

 
9780113313648: Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions

Sinossi

The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Altre edizioni note dello stesso titolo

9780113313693: Key element guide ITIL continual service improvement [pack of 10]: ITIL V3 Continual Service Improvement

Edizione in evidenza

ISBN 10:  0113313691 ISBN 13:  9780113313693
Casa editrice: TSO, 2012
Brossura