Achieving Excellence in the Fire Service - Brossura

Janing, Judy; Sachs, Gordon M.

Brossura

ISBN 10: 0130422088 ISBN 13: 9780130422088

Casa editrice: Pearson, 2003

Riassunto

Developed specifically for fire service professionals, this book is a quality improvement resource that outlines a “step-by-step” process for assessing, measuring, evaluating, and improving performance and review. It provides a practical flow of formation—from general to specific, and comprehensive coverage that presents readers with a history of system evaluation in the fire service, to quality management, to strategic quality planning, and much more. For fire chiefs, city and county managers, training officers, quality improvement officers, health and safety officers, and risk managers.

Su questo libro

Informazioni sull?autore

Judy Janing, Ph.D., R.N., EMT-P is an experienced researcher and analyst, and serves as an Emergency Program Specialist with IOCAD Emergency Services Group. Ms. Janing has over 25 years experience in emergency response and over 10 years experience in education. She has served as the lead educational developer for the development or revision of several courses at the National Fire Academy and various universities. Ms. Janing was involved with the Omaha, Nebraska fire department's EMS program for many years. Her Ph.D. is in Community and Human Resources, specializing in evaluation methodology; her Masters Degree is in Adult Education. She has published several clinical, educational, and research articles in various peer journals, and has co-authored several texts. She is an adjunct faculty member at the National Fire Academy.

Gordon M. Sachs, MPA, EFO is Director of IOCAD Emergency Services Group and has served as Chief of Fairfield (PA) Fire and EMS. He is a former program manager with the Federal Emergency Management Agency's U.S. Fire Administration. He has over 25 years of emergency response experience, particularly in the area of incident command, training, and safety. He is an adjunct faculty member in the EMS Management/Leadership, Command and Control and Emergency Response to Terrorism curricula at the National Fire Academy. He has written many journal articles on EMS management/leadership and responder safety/health, and has authored or co-authored several books in these areas. He has a Masters Degree in Public Administration, a Bachelor of Science in Education, three Associate in Applied Science Degrees in Fire Science disciplines, and an Executive Fire Officer Certificate from the National Fire Academy.

Dalla quarta di copertina

To remain a viable public organization, fire departments must maintain a constant focus on quality. Chief Fire Officers must continually strive to improve their department's service and cost effectiveness, while maintaining a level of excellence. Unique to this market, Achieving Excellence in the Fire Service is the only quality improvement resource developed specifically for fire service professionals. Integrating quality improvement principles into overall s management and administrative strategies, it provides comprehensive coverage from a history of system evaluation in the fire service, to quality management to strategic quality planning and much more.

Features Include:

• Chapter-beginning introduction and objectives highlight key concepts
• Reinforcing chapter-end activities that allow theories to be applied to actual situations
• Self-assessment tools that outline objective assessment of department achievements

Dettagli dell'edizione

• Editore: Pearson
• Data di pubblicazione: 2003
• Lingua: Inglese
• ISBN 10: 0130422088
• ISBN 13: 9780130422088
• Rilegatura: Copertina flessibile
• Numero edizione: 1
• Numero di pagine: 272
• Contatto del produttore: non disponibile
• Persona responsabile: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italia