Sinossi
A complete guide to the strategy, design and delivery of services in today's highly competitive business environment. Presents the ideas and concepts necessary to understand and manage operations in service environments. The book is organized around three main elements of service management: strategy, design and delivery. It explains the strategic importance of services, as well as their relationship to other functions of the organization, such as marketing and human resource management. It also presents several tools and techniques to help managers improve service processes, streamline delivery, and enhance decision making. All operations and service managers.
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Product Description
Book by Hope Chris Muhlemann Alan
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Risultati della ricerca per Service Operations Management: Strategy, Design and...
Foto dell'editore
Service Operations Management: Strategy, Design and Delivery
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Service Operations Management: Strategy, Design and Delivery This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780131499157
Compra usato
EUR 4,95
Spese di spedizione:
EUR 5,72
Da: Regno Unito a: U.S.A.
Quantità: 2 disponibili
Foto dell'editore
Service Operations Management: Strategy, Design and Delivery
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780131499157
Compra usato
EUR 4,95
Spese di spedizione:
EUR 8,00
Da: Regno Unito a: U.S.A.
Quantità: 2 disponibili
Foto dell'editore
Service Operations Management : Strategy, Design and Delivery
Editore:
Pearson Education, Limited, 1997
ISBN 10: 0131499157
ISBN 13: 9780131499157
Antico o usato
Brossura
Prima edizione
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1st Edition. Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 280914-20
Compra usato
EUR 5,39
Spese di spedizione:
EUR 9,17
Da: Regno Unito a: U.S.A.
Quantità: 2 disponibili
Foto dell'editore
Service Operations Management: Strategy, Design and Delivery
Da: Phatpocket Limited, Waltham Abbey, HERTS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Codice articolo Z1-V-001-01652
Compra usato
EUR 3,84
Spese di spedizione:
EUR 12,20
Da: Regno Unito a: U.S.A.
Quantità: 3 disponibili
Foto dell'editore
Service Operations Management: Strategy, Design and Delivery
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780131499157. Codice articolo 9873080
Compra usato
EUR 2,96
Spese di spedizione:
EUR 15,36
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili
Foto dell'editore
Service Operations Management: Strategy, Design and Delivery
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780131499157. Codice articolo 9873081
Compra usato
EUR 2,96
Spese di spedizione:
EUR 15,36
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili
Foto dell'editore
Service Operations Management: Strategy, Design and Delivery
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780131499157. Codice articolo 9157691
Compra usato
EUR 2,96
Spese di spedizione:
EUR 15,36
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili
Foto dell'editore
Service Operations Management : Strategy, Design and Delivery
Editore:
Prentice Hall PTR, Paramus, NJ, U.S.A., 1997
ISBN 10: 0131499157
ISBN 13: 9780131499157
Antico o usato
Paperback
Da: Victoria Bookshop, BERE ALSTON, DEVON, Regno Unito
Valutazione del venditore 4 su 5 stelle
Paperback. Condizione: Good+. 8vo. slight waviness to top of pages. Book. Codice articolo 229
Compra usato
EUR 17,60
Spese di spedizione:
EUR 11,29
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili
Immagini fornite dal venditore
Service Operations Management: Strategy, Design and Delivery
Editore:
Pearson Education Ltd, 1997
ISBN 10: 0131499157
ISBN 13: 9780131499157
Antico o usato
Soft cover
Prima edizione
Da: Books & Bobs, Deeside, FLINT, Regno Unito
Valutazione del venditore 5 su 5 stelle
Soft cover. Condizione: Very Good. 1st Edition. Some highlighting to text, but pages are bright and binding is tight. No inscriptions. No creasing to spine. 352pp. (17.5x23.5cm). Please contact us for any more information. Codice articolo 5789
Compra usato
EUR 11,81
Spese di spedizione:
EUR 17,14
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili