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Sinossi
Boasting a strong managerial orientation, this text explores service operations. It differentiates service operations issues from those associated with manufacturing while showing how common aspects of various services allow them to benefit from similar types of analysis. Centring its discussion on the "service encounter" and its supporting elements, the text describes how the encounter can be supported and efficiency maximized with both quantitative and qualititative tools.
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Service Operations Management
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 56818122-20
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EUR 29,13
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Service Operations Management
Da: Stephen White Books, Bradford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. Ex-library book, usual markings. Clean copy, sound binding. Quick dispatch from UK seller. Codice articolo mon0000070689
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EUR 24,77
Spedizione EUR 39,82
Spedito da Regno Unito a U.S.A.
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