This textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes coordinated operations to deliver the combination of service and value required to satisfy customers.
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Book by Hanna Mark Newman W Rocky
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Hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority! Codice articolo S_427416770
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ISBN 0-13-258526-X. Hardback Textbook. Tight sound copy in very good condition with no apparent markings to the book. CD included. Codice articolo 129267
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