Check-In Check-Out: Managing Hotel Operations [Lingua Inglese] - Rilegato

Vallen, Gary K.; Vallen, Jerome J.

 
9780132706711: Check-In Check-Out: Managing Hotel Operations [Lingua Inglese]

Sinossi

Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Altre edizioni note dello stesso titolo

9781292021102: Check-In Check-Out: Managing Hotel Operations: Pearson New International Edition

Edizione in evidenza

ISBN 10:  1292021101 ISBN 13:  9781292021102
Casa editrice: Pearson, 2013
Brossura