This text combines the techniques of both behavioural sciences and quantitative methods to analyse managerial decision-making, and to provide practical advice. It contains example of decisions taken in a wide range of organizations, and conveys the concepts and theories of decision-making by means of case studies. New material in this second edition includes a more presciptive approach; a simplified basic decision-making model; an emphasis on the cyclical nature of decision-making; the proposal of the idea of decision- making as a process of exploration and contraction - expansion when exploration is required, and contraction when there is a need for initiation of events and action; the support process necessary for high quality decision-making; and stress on the role of information and information technology in decision support.
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