Articoli correlati a Conflict and Dispute Resolution: A Guide for Practice
Sinossi
Conflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work themes. It covers the spectrum of interventions; from the prevention of conflict, ignoring it, managing it through feedback, difficult conversations, self mediation, conflict coaching to facilitative processes such as dispute facilitation, mediation, concilliation and managing groups and multi party disputes.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Contenuti
- PART 1 SETTING THE SCENE: CONFLICT AND ITS INFLUENCES
- 1: Understanding what creates conflict
- 2: Conflict in the workplace context
- 3: Conflict as catastrophe or catalyst for change
- PART TWO MEDIATION AND OTHER PROCESSES
- 4: Processes for handling conflict and their application
- 5: Mediating in the workplace
- 6: Other processes for dispute resolution
- 7: Skills
- 8: Techniques
- 9: Collaborative problem solving and strategies
- PART 3 INTEGRATING PROFESSIONAL PRACTICE
- 10: Practice considerations I
- 11: Practice considerations II
- 12 Reflecting in and on practice:
- Appendices
- Bibliography
- Index
Product Description
Conflict and Dispute Resolution is a guide to understanding the underlying aspects of conflict in small and large organisations. The book comprehensively covers the skills and processes needed by students, trainers, dispute resolution practitioners, managers and employees and other stakeholders who want to deal with conflict more effectively.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Conflict and Dispute Resolution: A Guide for Practice
Editore:
OUP Australia & New Zealand 00/c /06 D, 2007
ISBN 10: 0195558421
ISBN 13: 9780195558425
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Conflict and Dispute Resolution: A Guide for Practice
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Paperback. Condizione: Very Good. Conflict and Dispute Resolution: A Guide for Practice This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780195558425
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Foto dell'editore
Conflict and Dispute Resolution: A Guide for Practice
Editore:
OUP Australia & New Zealand, 2007
ISBN 10: 0195558421
ISBN 13: 9780195558425
Antico o usato
paperback
Da: Sell Books, Elland, YORKS, Regno Unito
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Good. Our good condition books are generally good for reading but not for gifting or collecting. They could have imperfections such as creasing, fanning, inscriptions, margin notes, yellowing, staining on edge or cover or pages, bumps, scuffs, etc etc (sometimes multiple of these). It's a wide category that encompasses anything that isn't almost-new down to anything that is slightly better than poor. We would NOT recommend gifting Good books - these should be considered reading copies. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only. Codice articolo L-BIP00459-RAG-20230816-G
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