Understanding Intercultural Communication: Instructors Manual - Brossura

Ting-Toomey, Stella; Chung, Leeva C.

Brossura

ISBN 10: 019977336X ISBN 13: 9780199773367

Casa editrice: OUP USA, 2011

Riassunto

Written in a conversational style, this book introduces students to the foundations of intercultural communication, a vibrant discipline within the field. Authors Stella Ting-Toomey and Leeva Chung take a multicontextual, inclusive approach that balances international and intercultural communication issues against U.S. domestic diversity issues. In addition to emphasizing a value-oriented perspective on intercultural encounters, the text contains a robust ethical chapter, complete with specific guidelines that will help students become ethical intercultural communicators.

By integrating current empirical research with lively intercultural examples, the authors ask thought-provoking questions and pose ethical dilemmas for students to ponder. The text offers a sprawling treatment of such topics as ethnic and cultural identity change, culture shock and intercultural adjustment, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.

NEW TO THIS EDITION:

* Two new special features, "Blog Pic" and "Blog Post," which update all the photos and poignant personal stories found throughout the first edition

* A greater focus on the impact of technology on intercultural communication message exchange processes

* An updated discussion of multiracial and biracial identity in Chapter 4

* Updates to the popular "Jeopardy Boxes"

BL More than 250 new references

* "Live-chat," a special boxed feature, which emphasizes the importance of adaptive code-switching in managing intercultural misunderstanding via lively dialogue

SUPPORT PACKAGE FOR INSTRUCTORS:

An Instructor's Manual / Test Bank that contains more than 500 pages of original exercises, activities, up-to-date media resources, classical and contemporary film lists, sample syllabi, and paper assignments.

A password-protected Companion Website that features the Instructor's Manual, PowerPoint lecture slides, a Student Success Manual, and links to supplemental material and films.

Su questo libro

Contenuti:

• Dedication Page
• Preface
• Acknowledgments
• About the Authors
• Part One: Fundamental Concepts in Intercultural Communication
• 1: Why Study Intercultural Communication?
• Practical Reasons to Study Intercultural Communication
• Adjusting to Global Workplace Heterogeneity
• Adapting to Domestic Workforce Diversity
• Engaging in Creative Multicultural Problem Solving
• Comprehending the Role of Technology in Global Communication
• Facilitating Better Multicultural Health Care Communication
• Enhancing Intercultural Relationship Satisfaction
• Fostering Global and Intrapersonal Peace
• Deepening Cultural Self-Awareness and Other-Awareness
• Culture: A Learned Meaning System
• Surface-Level Culture: Popular Culture
• Intermediate-Level Culture: Symbols, Meanings, and Norms
• Deep-Level Culture: Traditions, Beliefs, and Values
• Stamping Your Intercultural Passport
• 2: What Is Intercultural Communication Flexibility?
• Defining Intercultural Communication: A Process Model
• Intercultural Communication Process: Overall Characteristics
• Intercultural Communication: Meaning Characteristics
• Practicing Intercultural Communication Flexibility
• Three Content Components: Knowledge, Attitude, and Skills
• Three Criteria: Appropriateness, Effectiveness, and Adaptability
• Developing Intercultural Communication Flexibility
• A Staircase Model
• An Essential Hook: A Mindful Perspective
• Deepening Intercultural Process Thinking
• Process Consciousness: Underlying Principles
• Intercultural Reality Check: Do-Ables
• 3: What Are the Essential Cultural Value Patterns?
• Functions of Cultural Values
• Analyzing Cultural Values
• Identity Meaning Function
• Explanatory Function
• Motivational Function
• Ingroup-Outgroup Evaluative Function
• Analyzing Cultural Value Dimensions
• Discovering Cultural Values
• Identity: Individualism-Collectivism Value Pattern
• Power: Small-Large Power Distance Value Pattern
• Uncertainty: Weak-Strong Uncertainty Avoidance Value Pattern
• Sex Roles: Feminine-Masculine Value Pattern
• Additional Value Orientation Patterns
• Value Orientations: Background Information
• Meaning: Activity Value Orientation
• Destiny: People-Nature Value Orientation
• Time: Temporal Value Orientation
• Individual Socialization Development
• Independent Versus Interdependent Self-Construal
• Horizontal Versus Vertical Self-Construal
• Internal Versus External Locus of Control
• Intercultural Reality Check: Do-Ables
• 4: What Are the Keys to Understanding Cultural and Ethnic Identities?
• Family and Gender Socialization
• Families Come in Different Shapes
• Gender Socialization and Interaction Patterns
• Group Membership: Intercultural Boundary Crossing
• The Process of Acculturation and Enculturation
• Systems-Level Factors
• Individual-Level Factors
• F2F and Network-Level Factors
• Mass Media-Level Factors
• Group Affiliation and Identity Formation
• Cultural Identity Conceptualization
• Ethnic Identity Conceptualization
• Ethnic/Racial Identity Change Process
• Cultural-Ethnic Identity Typological Model
• Racial-Ethnic Identity Development Model
• Multiracial and Biracial Identity
• Intercultural Reality Check: Do-Ables
• Part Two: Crossing Cultural and Communication Boundaries Adaptively
• 5: What Is Culture Shock?
• Unpacking Culture Shock
• Characteristics of Culture Shock
• Pros and Cons of Culture Shock
• Approaching Culture Shock: Underlying Factors
• Initial Tips To Manage Culture Shock
• Intercultural Adjustment: Developmental Patterns
• The U-Curve Adjustment Model
• The Revised W-Shaped Adjustment Model
• Culture Shock: Peaks and Valleys
• Reentry Culture Shock
• Reentry Culture Shock: Surprising Elements
• Resocialization: Different Returnees' Profiles
• Intercultural reality Check: Do-Ables
• 6: What Is the Connection Between Verbal Communication and Culture?
• Human Language: Distinctive Features and Rule Patterns
• Distinctive Language Features: Arbitrariness, Abstractness, Meaning-Centeredness, and Creativity
• Multiple Rule Patterns: Phonological, Morphological, Syntactic, Semantic, and Pragmatic Rules
• Appreciating Diverse Language Functions:
• The Cultural Worldview Function
• The Everyday Social Reality Function
• The Cognitive Shaping Function
• The Group Membership Identity Function
• The Social Change Function
• Verbal Communication Styles: A General Framework
• Defining Low-Context and High-Context Interaction Patterns
• Direct and Indirect Verbal Styles
• Self-Enhancement and Self-Humbling Verbal Styles
• Beliefs Expressed in Talk and Silence
• Intercultural Reality Check: Do-Ables
• 7: What Are the Different Ways to Communicate Nonverbally Across Cultures?
• The Impact of Nonverbal Communication
• Making Sense of Nonverbal Communication
• One Code, Countless Interpretations
• Verbal and Nonverbal Comparisons
• Forms of Nonverbal Communication
• Physical Appearance
• Paralanguage
• Facial Expressions
• Gestures
• Haptics
• Boundary Regulations
• Regulating Interpersonal Boundaries
• Environmental Boundaries
• Psychological Boundaries
• Regulating Time
• Intercultural Reality Check: Do-Ables
• Part Three: Managing Challenges in Intercultural Relationships Flexibly
• 8: What Causes Us to Hold Biases Against Outgroups?
• Human Perception Tendencies: Some General Principles
• Selective Attention
• Selective Organization and Labeling
• Selective Interpretation
• Biased Intergroup Filters: Ethnocentrism and Stereotypes
• Ethnocentrism and Communication
• Distances of Indifference, Avoidance, and Disparagement
• Developmental Model of Intercultural Sensitivity (DMIS)
• Stereotypes and Communication
• Stereotypes: We Are What We Watch
• Marking Ingroup/Outgroup Membership Boundaries
• Us versus Them
• Group Membership Struggles
• Intergroup Attribution Biases
• Shattered Lens: Prejudice, Discrimination, and Racism
• Prejudice: Multiple Explanations and Functions
• Prejudiced Remarks or Innocent Jokes?
• Four Discriminatory Practices
• Different Types of Racism
• Reducing Prejudice and Discrimination
• Intercultural Reality Check: Do-Ables
• 9: How Can We Manage Intercultural Conflict Flexibly?
• Intercultural Conflict: Cultural Background Factors
• Culture-Based Conflict Lenses
• Intercultural Workplace Conflict Grid
• Intercultural Conflict Perceptions
• Intercultural Conflict Goal Issues
• Perceived Scarce Resources
• Intercultural Conflict Process Factors
• Defining Conflict Styles
• Cross-Cultural Conflict Styles
• Cross-Ethnic Conflict Styles and Facework
• Flexible Intercultural Conflict Skills
• Facework Management
• Mindful Listening
• Cultural Empathy
• Mindful Reframing
• Adaptive Code-Switching
• Intercultural Reality Check: Do-Ables
• 10: What Are the Challenges in Developing an Intercultural-Intimate Relationship?
• Developing Intercultural-Intimate Relationships: Invisible Challenges
• Cultural-Ethnic Membership Values
• Love Expectations and Expressions
• Autonomy-Connection Issues
• Communication Decoding Issues
• Intercultural-Intimate Relationship Attraction: Facilitating Factors
• Perceived Physical Attractiveness
• Perceived Similarity
• Cross-Cultural Self-Disclosure Comparisons
• Online Disclosure of Affection
• Third Party Matchmakers: Online and Mobile Dating
• Intercultural/Interracial Romantic Relationship Development
• Intercultural-Intimate Conflict: Obstacles and Stumbling Blocks
• The Encounter: Prejudice and Racism
• Countering Racism and Prejudice: Coping Strategies
• Relational Transgressions and Terminations
• Raising Secure Bicultural Children
• Bicultural Identity Struggles
• Cultivating a Secure Multifaceted Identity
• Intercultural Reality Check: Do-Ables
• 11: What Are the Communication Issues Facing a Global Identity?
• Wired and On: The Roar of the Internet
• The Internet as our Central Station
• Wired Communication
• The Transformation of Local and Global Identities
• The Lens of Television: Identity Imitation
• Global Television Impact
• Be Hip, be Hot, and Pop Culture Impact
• Outsourced Beats: You are What You Can Dance To
• You are What you Wear: Pop Culture as Fashion
• Who and What are e.netizens?
• Defining the Background of e.netizens
• Characteristics of an e.netizen Identity
• The Dialectics Pulls of an e.netizen
• Spatial Zone Dialectics
• Temporal Zone Dialectics
• The Tipping Point: Communication Pattern Changes
• Gadget Communication Patterns: Fast and Furious
• Sharing Intimate Partners with a Gadget
• Language Styles: Text, Tweet, Talk
• Communicating to ...

Su questa edizione

• Editore: OUP USA
• Data di pubblicazione: 2011
• ISBN 10: 019977336X
• ISBN 13: 9780199773367
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 352