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Explains how businesses can use a customer-oriented approach that can enhance profits and corporate success, discussing five effective strategies and fifteen assessment and planning tools
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Informazioni sugli autori
Richard Whiteley, author of The Customer-Driven Company (selected by Fortune as one of the best books of the year), is Vice Chairman and cofounder of The Forum Corporation.
Diane Hessan is executive vice president at Forum. Each author holds an M.B.A. from Harvard Business School.
Diane Hessan is executive vice president at Forum. Each author holds an M.B.A. from Harvard Business School.
Richard Whiteley, author of The Customer-Driven Company (selected by Fortune as one of the best books of the year), is Vice Chairman and cofounder of The Forum Corporation.
Diane Hessan is executive vice president at Forum. Each author holds an M.B.A. from Harvard Business School.
Diane Hessan is executive vice president at Forum. Each author holds an M.B.A. from Harvard Business School.
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
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Basic Books 24/03/1997, 1997
ISBN 10: 0201154935
ISBN 13: 9780201154931
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
Editore:
Basic Books 24/03/1997, 1997
ISBN 10: 0201154935
ISBN 13: 9780201154931
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Da: Bahamut Media, Reading, Regno Unito
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Customer Centered Growth
Da: George Cross Books, Lexington, MA, U.S.A.
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Paperback. Reprint edition. Very Good/Very Good (21537) A very good paperback with lightly rubbed wraps. Clean, tight, unmarked. . 320. Codice articolo 21537
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
Da: Sigrun Wuertele buchgenie_de, Altenburg, Germania
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Condizione: Sehr gut - gebraucht. Taschenbuch Sehr guter Zustand, ohne Namenseintrag, Zustand: 2, Sehr gut - gebraucht, Taschenbuch Perseus Books , 1996 , Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage, Richard Whiteley. Codice articolo BU310902
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Customer-centered Growth. Five Proven Strategies For Building Competitive Advantage
Da: Sigrun Wuertele buchgenie_de, Altenburg, Germania
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Condizione: Wie neu - gebraucht. Taschenbuch Sehr guter Zustand, ohne Namenseintrag Zustand: 1, Wie neu - gebraucht, Taschenbuch Presus Books , 1996 , Customer-centered Growth. Five Proven Strategies For Building Competitive Advantage, Richard Whiteley. Codice articolo BU335810
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
Da: Wonder Book, Frederick, MD, U.S.A.
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
Da: Wonder Book, Frederick, MD, U.S.A.
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