Flor (Carnegie Mellon) approaches the web as a technology that serves business needs, rather than a technology in search of a business need. His method is to first identify those needs, and then create a profitable web site that adds value to a business. The book also explains how to calculate return on investment, net present value, internal rate of return, and the amount of payback from web sites. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Nick V. Flor is a Professor of Information Systems at Carnegie Mellon's Graduate School of Industrial Administration. On the vanguard of business/technology interaction, he was the first professor at a top-ranked graduate school to teach business uses of the Web. He is also a researcher, consultant to high-tech industries, and international lecturer on the topic. This book represents the culmination of over four years of research, teaching, and consulting. He has a Ph.D. in Cognitive Science, an MS in Human-Computer Interaction, and a BS in Computer Science from the University of California, San Diego. He owns two highly profitable Web businesses--www.datingexpert.com and www.yesnomaybe.com--designed using the techniques in this book.
As a Web development professional, you have significant knowledge of Internet and Web technologies, but what do you know about business strategy? You can produce a Web site that incorporates eye-catching graphics and sophisticated features, but does it truly serve the organization's needs?
Web Business Engineering is your bridge from technical understanding to business savvy. Web practitioners and entrepreneurs will learn to approach the Web as a technology that serves business needs, not a technology in search of a business need. This book shows you, step-by-step, how to identify those needs and then create a profitable Web site that truly adds value to the business.
The author presents a new methodology--web business engineering--that combines business concepts with engineering-strength design and analysis techniques. He demonstrates how to use this methodology to analyze an organization's offline needs, determine where the Web opportunities lie, and create an effective online solution.
You will find coverage of such topics as:
A large portion of the book is devoted to real-world case studies that demonstrate how Web business engineering benefits a wide variety of businesses in diverse industries--from a small hair salon to a large institution conducting a survey. Further case studies illustrate how to use Web business engineering to enhance existing Web sites for greater impact and profitability.
Both forward-looking and practical, Web Business Engineering will help the business and technology communities identify and implement the real value-added opportunities of the Web.
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