"Do you deserve a better performance from your employees? ...Why should they want to perform better? If your answer is 'well, if they want to stay in a job ...' go to the back of the class." "Bad measurement takes place all the time but it happens so imperceptibly, unconsciously, yet insidiously, that we do not know that it is happening and what damage it is causing." "added value is the raison d'etre of organisational life. If everyone in the organisation is not contributing to value then what are they doing?" This briefing will show you how to get the best out of your company's employees. It covers the business imperative behind the effective measurement of employee performance. It examines performance measurement from a strategic perspective and provides practical advice on how to implement a performance measurement system. To help you apply the techniques to your own situation, the briefing includes detailed exercises and forms for you to work through.Contents:*Re-visiting performance measurement *We measure everything but we're not very good at it *But I don't want to be measured *The performance measurement proposition *Performance and added value are not the same *Motivation and performance - what's the connection *Rewarding performance *Key people - critical performance *How structure and process affect performance *Knowledge management, human and intellectual capital *A strategic perspective on performance measurement *HRM and performance measurement and management
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Paul Kearns
is Senior Partner at the Personnel Works Partnership and is widely recognised as a leading authority in the field of employee performance measurement. His ground-breaking methodology is extensively used in many major blue-chip companies and public sector organisations.
He is a thought-provoking conference speaker on the subjects of HR strategy measurement and evaluation and is a visiting MBA lecturer at Cranfield University. His work and reputation have also been recognised by the highly prestigious Judge Institute of Management at Cambridge, where he was invited to present an original paper at their 1998 International Conference on "Performance Measurement ?? Theory Practice"
Many of the practical tools which he has developed are economically and lucidly explained in two previous titles in this series Measuring HR and the Impact on the Bottom Line (1995) and with Tony Miller Measuring the Impact of Training and Development on the Bottom Line (1996).
As an outspoken critic of modern management fads and fashions Paul prefers pragmatic solutions to complex business problems. He firmly believes that all business issues can be addressed in a simple, "down-to-earth" way, but he has found this common-sense approach to be so rare that he now refers to it as "leading-edge common sense"!
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