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Sinossi
The fundamental question in business and in personal life is the same: What really matters? In this book one of America’s most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers.
John Pepper, president, CEO, and chairman of Procter & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In What Really Matters he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all center on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes―and is shaped by―ethical behavior. His profoundly important advice and counsel belong in the lexicon and practice of every leader.
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Informazioni sull?autore
John Pepper is chairman of the board of the Walt Disney Company and chief executive officer of the National Underground Railroad Freedom Center. Previously, he served as vice president of finance and administration at
Yale University and in various executive positions at Procter & Gamble, including chairman of the board and chief executive officer. He is married, has four children, and lives in Wyoming, OH.
Yale University and in various executive positions at Procter & Gamble, including chairman of the board and chief executive officer. He is married, has four children, and lives in Wyoming, OH.
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What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.42. Codice articolo G0300123523I4N10
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What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.42. Codice articolo G0300123523I3N00
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What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Hardcover. Condizione: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.42. Codice articolo G0300123523I5N01
Quantità: 1 disponibili
Foto dell'editore
What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.42. Codice articolo G0300123523I2N00
Quantità: 1 disponibili
Foto dell'editore
What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
Antico o usato
Rilegato
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.42. Codice articolo G0300123523I4N10
Quantità: 1 disponibili
Foto dell'editore
What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
Antico o usato
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Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.42. Codice articolo G0300123523I4N00
Quantità: 1 disponibili
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What Really Matters : Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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Da: Better World Books, Mishawaka, IN, U.S.A.
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Condizione: Good. 1st Yale University Press Ed. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo 2255051-75
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What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
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Da: SecondSale, Montgomery, IL, U.S.A.
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Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00087953428
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Foto dell'editore
What Really Matters: Service, Leadership, People, and Values
Editore:
Yale University Press, 2007
ISBN 10: 0300123523
ISBN 13: 9780300123524
Antico o usato
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Da: SecondSale, Montgomery, IL, U.S.A.
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Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00087300030
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