A nursing communication manual. Its practical approach and abundant use of examples and exercises on communication skills and techniques are designed to help the reader first understand basic concepts of therapeutic considerations and then apply them in different clinical situations with clients and colleagues. This fourth edition includes two new chapters on communication technology and cultural communication. There is increased content throughout on important topics such as communicating with the family, groups, children and the elderly, and victims of abuse. Communication with the interdisciplinary health care team is also stressed.
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Part I - Getting Started · Responsible, assertive, caring communication in nursing · The client-nurse relationship: A helping relationship · Solving problems together · Understanding each other: culture and communication · Electronic communication · Part II - Building Relationships · Warmth · Respect · Genuineness · Empathy · Self-disclosure · Specificity · Asking questions · Expressing opinions · Humor · Spirituality · Part III - Meeting Challenges · Confrontation · Refusing unreasonable requests · Communicating assertively and responsibly with distressed clients and colleagues · Communicating assertively and responsibly with aggressive clients and colleagues · Communicating assertively and responsibly with unpopular clients · Managing team conflict assertively and responsibly · Part IV - Building Confidence · Requesting support · Overcoming evaluation anxiety · Feedback · Relaxation · Imagery · Positive self-talk · Continuing the commitment · Appendix · Index
Book by Balzer Riley RN MN AHNBC REACE Julia
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Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Codice articolo G0323008720I4N00
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Condizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Re-bound by library. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780323008723. Codice articolo 9084841
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Da: Anybook.com, Lincoln, Regno Unito
Condizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Re-bound by library. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780323008723. Codice articolo 9084840
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Da: Anybook.com, Lincoln, Regno Unito
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Re-bound by library. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780323008723. Codice articolo 9084838
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