Listening And Responding - Brossura

Collins, Sandra D.

Brossura

ISBN 10: 0324301677 ISBN 13: 9780324301670

Casa editrice: South-Western Pub, 2005

Riassunto

This text, written by Sandra D. Collins, explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening, including culture, perceptions, and personal agendas are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.

Su questo libro

Product Description

Book by ORourke James S Collins Sandra D

Dettagli dell'edizione

• Editore: South-Western Pub
• Data di pubblicazione: 2005
• Lingua: Inglese
• ISBN 10: 0324301677
• ISBN 13: 9780324301670
• Rilegatura: Copertina flessibile
• Numero di pagine: 116
• Redattore: O'Rourke James S.
• Contatto del produttore: non disponibile
• Persona responsabile: Buchpark GmbH; gpsr@buchpark.de; ; Krügerweg 1; Trebbin; Brandenburg; 14959; Germania