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This book covers the full cycle of building a service business from concept formation through implementation. The first section of the book - three chapters - focuses on constructing a business strategy. The next section details how to implement that strategy in the design of the service system. Capacity management is an important strategic and tactical issue in many services, and is the subject of the four chapters in the third section of the book. Finally, the last four chapters provide managers with tools needed for everyday operation.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
- EditoreSouth-Western
- Data di pubblicazione2005
- ISBN 10 0324314477
- ISBN 13 9780324314472
- RilegaturaRilegatura a spirale
- Numero di pagine464
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Successful Service Operations Management
Editore:
Thomson
(2006)
ISBN 10: 0324314477
ISBN 13: 9780324314472
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Descrizione libro Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9780324314472. Codice articolo 9407048
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Foto dell'editore
With Infotrac
Editore:
South-Western
(2006)
ISBN 10: 0324314477
ISBN 13: 9780324314472
Antico o usato
Brossura
Quantità: 1
Da:
Valutazione libreria
Descrizione libro Condizione: Bon. Ancien livre de bibliothèque. Petite(s) trace(s) de pliure sur la couverture. Légères traces d'usure sur la couverture. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de ce livre à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Slightly creased cover. Slight signs of wear on the cover. Edition 2006. Ammareal gives back up to 15% of this book's net price to charity organizations. Codice articolo D-005-009
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