Managing for Quality and Performance Excellence - Rilegato

Evans, James R.; Lindsay, William M.

Rilegato

ISBN 10: 0324783205 ISBN 13: 9780324783209

Casa editrice: South-Western Pub, 2010

Riassunto

The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.

Su questo libro

Product Description:

Book by Evans James R Lindsay William M

Su questa edizione

• Editore: South-Western Pub
• Data di pubblicazione: 2010
• ISBN 10: 0324783205
• ISBN 13: 9780324783209
• Rilegatura: Copertina rigida
• Numero di pagine: 727