The papers in this volume examine the conditions and consequences of micro-electronic technology within one or more of various spheres of the labour process. Although comparatively distanced from Braverman in recognising the complexity of control the use of a labour process perspective provides a welcome contrast to the conventional division in the literature on new technology between doom and gloom pessimists and technocratic optimists.
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Introduction; B.Burnes, D.Knights & H.Willmott - Computer Technology in Organizations: Some Critical Notes; W.J.Orlikowski - Work, Participation and Co-Determination in Computer-Based Manufacturing; E.Hildebrandt - Computer Numerical Control and Constraint; F.Wilson - Managerial Strategies, Information Technology and Engineers; G.L.Lee - Information Technology and the Control Function of Supervisors; P.Dawson - How Much Change at the Store? The Impact of New Technologies and Labour Processes on Managers and Staff in Retail Distribution; S.Smith - Beyond Taylorism: Computerization and QWL Programs in the Production Process; L.Giordano - Computer Redesign and 'Labour Process' Theory: Towards a Critical Appraisal; M.Beirne & H.Ramsay - The Use of Technology and the Development of Qualifications: How the Debate about the Labour Process is Viewed in German Industrial Sociology; L.Lappe - Index
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