Quality Pays: Reaching World-class Ranking by Nurturing a High-performance Culture and Meeting Customer Needs - Rilegato

Rommell, Gunter; Bruck, Felix; Diederichs, Raimund; Kempis, Rolf-Dieter; Kaas, Hans-Werner; Fuhry, Gunter; Kurfess, Volker

Rilegato

ISBN 10: 0333684842 ISBN 13: 9780333684849

Casa editrice: Palgrave Macmillan, 1996

Riassunto

This book is based upon a major international research study, Excellence in Quality Management undertaken by McKinsey and Company in Europe, the US and Japan and the technical university of Darmstadt, Germany. The study is concerned with the level of quality demanded by the automotive industry from its suppliers. It shows that quality, reliability and competitiveness are essential and that the quality companies are the ones that are successful, profitable and on the road to growth.

Su questo libro

Contenuti

Introduction: Why and How Quality Pays - Strategy and Organization: Think Quality - The R&D Process: Benefits for External and Internal Customers - The Production Process: Zero Defects at Source - Japan, Europe and the US: Learning from the Strengths of Others - The Road to Quality - Appendices - Tools for Top Quality - Quality Profiles by Countries

Dettagli dell'edizione

• Editore: Palgrave Macmillan
• Data di pubblicazione: 1996
• Lingua: Inglese
• ISBN 10: 0333684842
• ISBN 13: 9780333684849
• Rilegatura: Copertina rigida
• Numero di pagine: 264
• Contatto del produttore: non disponibile
• Persona responsabile: Koch-Chemie GmbH; https://www.koch-chemie.com ; ; Einsteinstr. 42; Unna; 59423; Germania