Building Total Quality: A Guide for Management - Rilegato

Conti, Tito

 
9780412497803: Building Total Quality: A Guide for Management

Sinossi

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

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Recensione

It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer

Contenuti

Quality today. The total quality model. The model at work: the improvement planning process. Improvement action and process management. Learning to cope with change and continuous improvement: the education process. The economics of quality. Assessing company quality: self-assessment, certification, quality awards.

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