Written specifically for small business managers, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). It will assist all small businesses from the recently established entrepreneur-based company employing a handful of people to businesses of 100 staff and above with an established management structure and position within the market place. This book will give practical help and early results and includes actual case studies of successful TQM implementation from a broad cross-section of small businesses.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
One can well envisage Huxtable's efforts being of value to both student and small businessman. - Modern Management
Preface. Forward. Introduction.Part 1 Background to total quality. The small business in context. Qualities - why bother? Part 2 Planning for total quality. The planning process. Quality Diagnosis. The cost of quality. Customers and suppliers. Leadership. Teamwork. Quality measurement and problem solving. Quality management systems. Investment in staff. Part 3 TQM implementation. Final thoughts. Appendix. Index.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Paperback. Condizione: new. Paperback. Written specifically for small business managers, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). It should assist all small businesses from the recently established entrepreneur-based company employing a handful of people to businesses of a 100 staff and above with an established management structure and position within the market place. Aspects of the book of particular importance to the small business sector, be it in the manufacturing or service, public or private domains, are: a focus on satisfying customer needs; actual case studies of successful TQM implementation from a broad cross-section of small business; an all-embracing, down-to-earth approach to TQM implementation; and the placing of quality assurance and BS5750/ISO 9000 registration in its rightful place within the quality improvement process. The book is intended to give practical help and early results. It offers best practice guidelines which should place any small organization on a course of continuous improvement.The book should be a benefit to both owners and senior managers of small businesses as well as being a useful guide in demystifying the aura of TQM for supervisors and shop floor employees. Written specifically for small business managers, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9780412602702
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Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Written specifically for small business managers, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). It will assist all small businesses from the recently established entrepreneur-based company employing a handful of people to businesses of 100 staff and above with an established management structure and position within the market place. This book will give practical help and early results and includes actual case studies of successful TQM implementation from a broad cross-section of small businesses. 240 pp. Englisch. Codice articolo 9780412602702
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Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Condizione: New. Written for managers of small businesses, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). It should assist all small businesses, from the recently established company employing a handful of people, to businesses with staffs of 100 or above. Num Pages: 240 pages, biography. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 12. Weight in Grams: 760. . 2008. 1994th Edition. Paperback. . . . . Codice articolo V9780412602702
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