Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.
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Book by Hayes John
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Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780415110082. Codice articolo 9113153
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Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Condizione: Very Good. 1995. 1st. Paperback. Clean copy. . . . . Codice articolo KEX0202025
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Da: Kennys Bookstore, Olney, MD, U.S.A.
Condizione: Very Good. 1995. 1st. Paperback. Clean copy. . . . . Books ship from the US and Ireland. Codice articolo KEX0202025
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Da: NEPO UG, Rüsselsheim am Main, Germania
Taschenbuch. Condizione: Gut. 162 Seiten ex Library Book / aus einer wissenschaftlichen Bibliothek Sprache: Englisch Gewicht in Gramm: 259. Codice articolo 313826
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