Delivering Happiness: A Path to Profits, Passion, and Purpose

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9780446563048: Delivering Happiness: A Path to Profits, Passion, and Purpose

The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.

Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.

Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.

In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.

In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.

In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life. (edited by author)

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About the Author:

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Excerpt. © Reprinted by permission. All rights reserved.:

Delivering Happiness: A Path to Profits, Passion and Purpose, by Tony Hsieh. New York, NY: Hachette Book Group, Inc., 2010.

Zappos.com has truly become an impressive story of dot corn success. While many of its predecessors in the Internet retail industry have failed, Zappos.com has achieved astounding success as it continues to build the brand that has seemingly taken on a life of its own.

During the past decade, the company has moved from being a fledgling, start up internet shoe store to a solid internet sensation worth more than $1 billion. Tony Hsieh, the company's CEO, has written a phenomenal book that details his path to uber-success, Delivering Happiness: A Path to Profits, Passion and...

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Hsieh, Tony
Editore: Business Plus 2010-06-07 (2010)
ISBN 10: 0446563048 ISBN 13: 9780446563048
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Descrizione libro Business Plus 2010-06-07, 2010. Hardcover. Condizione libro: New. Hardcover. Publisher overstock, may contain remainder mark on edge. Codice libro della libreria 9780446563048B

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Tony Hsieh
Editore: Little, Brown Company, United States (2011)
ISBN 10: 0446563048 ISBN 13: 9780446563048
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Descrizione libro Little, Brown Company, United States, 2011. Hardback. Condizione libro: New. Language: English . Brand New Book. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It s all standard operating procedure at Zappos, the online retailer that s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine s annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. To learn more about the book, go to. Codice libro della libreria AAS9780446563048

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Tony Hsieh
Editore: Little, Brown Company, United States (2011)
ISBN 10: 0446563048 ISBN 13: 9780446563048
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Descrizione libro Little, Brown Company, United States, 2011. Hardback. Condizione libro: New. Language: English . Brand New Book. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It s all standard operating procedure at Zappos, the online retailer that s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine s annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. To learn more about the book, go to. Codice libro della libreria AAS9780446563048

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Descrizione libro Condizione libro: New. Depending on your location, this item may ship from the US or UK. Codice libro della libreria 97804465630480000000

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ISBN 10: 0446563048 ISBN 13: 9780446563048
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Descrizione libro Little, Brown & Company. Hardback. Condizione libro: new. BRAND NEW, Delivering Happiness, Tony Hsieh, Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too .Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook. com. Codice libro della libreria B9780446563048

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Editore: Grand Central Publishing 2010-07-08, New York (2010)
ISBN 10: 0446563048 ISBN 13: 9780446563048
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Descrizione libro Grand Central Publishing 2010-07-08, New York, 2010. hardback. Condizione libro: New. Codice libro della libreria 9780446563048

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Descrizione libro 2010. HRD. Condizione libro: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Codice libro della libreria IB-9780446563048

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Descrizione libro Little, Brown and Company, 2010. HRD. Condizione libro: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Codice libro della libreria IB-9780446563048

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