Quality Control for Dummies [Lingua inglese] - Brossura

Webber, Larry; Wallace, Michael

Brossura

ISBN 10: 0470069090 ISBN 13: 9780470069097

Casa editrice: For Dummies, 2006

Riassunto

So youve been asked to lead a quality control initiative? Or maybe youve been assigned to a quality team. Perhaps youre a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.

Quality Control For Dummies is the straightforward, easy guide to improving your companys quality. It covers all of todays available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools youll ever need to enhance your companys quality, including:

• Understanding the importance of quality standards
• Putting fundamental quality control methods to use
• Listening to your customer about quality issues
• Whipping quality control into shape with Lean
• Working with value stream mapping
• Focusing on the 5S method
• Supplement a process with Kanban
• Fixing tough problems with Six Sigma
• Using QFD to win customers over
• Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, youll be able to speed up production, eliminate waste, and save money!

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Informazioni sull?autore

Larry Webber is a certified Six Sigma Black Belt and holds a Masters of Project Management degree from West Carolina University. He has supported quality initiatives at multiple major manufacturers and in software development companies. Hes currently a Project Manager and Six Sigma Black Belt working for Computer Science Corporation. Larry is also retired from the Army Reserve as an infantry First Sergeant, is a certified Master Business Continuity Planner and a certified Project Manager, and holds an MBA and BSBA from Rockhurst College. He can be reached at ljwljw88@hotmail.com.

Michael Wallace has more than 25 years of experience in the information systems field. He graduated magna cum laude from Wright State University with a bachelor of science degree in Management Science. Michael has worked as an application developer, a systems analyst, and a technical and business consultant and has assisted the state of Ohio in developing statewide IT policies. Hes active in the local technical community, is President of the Columbus International Association of Microsoft Certified Partners (IAMCP), is a Competent Toastmaster with Toastmasters International, and graduated from the Executive MBA program at the Fisher College of Business at The Ohio State University. Michael is now the Vice President of Application Engineering at Result Data, which provides its clients with guidance on IT strategy, application development, business intelligence, disaster-recovery planning, and policies and procedures. Hes also an adjunct faculty member at The Ohio State University and at DeVry Universitys Keller Graduate School of Management, and he has published several articles and books on business and technology topics. He can be reached at michaelw@columbus.rr.com.

Dalla quarta di copertina

Make quality a priority throughout your organization

Speed up production, eliminate waste, and save money

Need to improve quality in your organization? This practical guide covers quality control options available today, from 5S to Six Sigma to TQM. You'll find expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more.

Discover how to

• Set quality standards
• Use quality assurance
• Detect the voice of the customer
• Assess your quality process
• Choose the right approach for your company
• Obtain outside help

Dettagli dell'edizione

• Editore: For Dummies
• Data di pubblicazione: 2006
• Lingua: Inglese
• ISBN 10: 0470069090
• ISBN 13: 9780470069097
• Rilegatura: Copertina flessibile
• Numero di pagine: 384
• Contatto del produttore: FOR DUMMIES; danilo.gaviraghi@hoepli.it; ; Via Hoepli 5; Milano; 20121; Italia